Unable_to_fly

@FlyANA_Official and @eDreams left me without a flight back to Bangkok and on top of that they don't want to refund me nor get me a new flight.

[Unable_to_fly @Unable_To_Fly]

@eDreams @FlyANA_official just a few minutes ago, no one takes responsibility they're leaving me I'm stranded in USA. I need to fly home @Uber @nytimestravel @Tripadvisor @BBC_Travel @usatodaytravel @TheEllenShow @chrissyteigen @TheRock I need help!

[Unable_to_fly @Unable_To_Fly]

@FlyANA_official canceled my flight to Bangkok on May 7th @eDreams asked me to wait for alternative flights. May 21st ANA Airlines is selling flights to Bangkok but I have no return ticket.

[Unable_to_fly @Unable_To_Fly]

@eDreams keeps telling me to wait. My flight got canceled on May 7th. Every other day they told me they're working with @FlyANA_official for a solution. I have NONE. They want to refund me to the leg NYC-Tokio ONLY because that's what ANA canceled. WTF??? @TheEllenShow

[Unable_to_fly @Unable_To_Fly]

@FlyANA_official An apology and a form for feedback isn't enough. You continue to sell tickets to Bangkok for the date you canceled on me and I have no ticket and no refund. You and @eDreams are leaving me stranded.

[Unable_to_fly @Unable_To_Fly]

@eDreams Your agents have been playing me around for 2 weeks straight.

[Unable_to_fly @Unable_To_Fly]

@eDreams I didn't cancel yet I'm not getting any help nor a refund

[Unable_to_fly @Unable_To_Fly]

@eDreams You don't support, in fact you're leaving me stranded and according to your last agent I won't even get a refund though. @FlyANA_official canceled on me.

[Unable_to_fly @Unable_To_Fly]

@eDreams how can you treat your customers like this and @FlyANA_official how can you not offer a ticket so I can return home when you're selling tickets to Bangkok for the day I'm supposed to travel??? #travelscam #stranded #flightcancelation #refund

[Unable_to_fly @Unable_To_Fly]

I messaged @eDreams again to ask about the possibility of a refund that can take up to 3 months btw. And the answer was the following

[Unable_to_fly @Unable_To_Fly]

I was then transferred to another @eDreams agent who said the following...

[Unable_to_fly @Unable_To_Fly]

@eDreams why am I being told "the relevant team informed me". Nowhere by ANY channel anyone said anything other than wait 24hr. Meanwhile @FlyANA_official keeps selling tickets to Bangkok