Ncuti

CEO @Alice’s Hairverse /Content creator #4CHair #BlackisBeautiful #NaturalBeauty #NaturalHair

[Ncuti @UnikNcuti]

@gakuru_t @KivuCleo @RDBrwanda @enyagahene @NsangaSylvie The first proof is already attached. Please verify internally whether Bienfait Musemakweri did in fact sign that document or not. I also have proof of both the payment I made and the partial refund issued by @KivuCleo

[Ncuti @UnikNcuti]

Update: after follow-ups, @KivuCleo has refunded $180 of the $250 I paid for a service they didn’t provide. While $70 may seem insignificant to them, I don’t understand what I’m being charged for. seeking #help & #justice
Evidence attached.
@RDBrwanda @enyagahene @NsangaSylvie

[Ncuti @UnikNcuti]

1/🧵🚨 False Advertising & Fraud 🚨

I don’t normally use X, but unfortunately I have to publicly report a case of fraud, breach of trust, and violation of consumer rights involving @KivuCleo .
Tagging the CEO: @enyagahene .

[Tutu❤️ #TeamPK @Tutuwirwanda]

Let’s also talk about the response of Cleo Kivu hotel’s General Manager (Steven) after @UnikNcuti reported the issue to him:
“Muri abanyarwanda mugomba kuba flexible, ntimukitware nkabanyamahanga. Mukoreshe ubwo nibwo buhari”
@NdahiroPapy @enyagahene

[Ncuti @UnikNcuti]

@Tutuwirwanda @NdahiroPapy @enyagahene It’s a shameful thing😏

[Ncuti @UnikNcuti]

@IreneNizeyimana @KivuCleo @enyagahene Honestly this is unacceptable, especially coming from a hotel claiming 5star service.

[Ncuti @UnikNcuti]

1/🧵🚨 False Advertising & Fraud 🚨

I don’t normally use X, but unfortunately I have to publicly report a case of fraud, breach of trust, and violation of consumer rights involving @KivuCleo .
Tagging the CEO: @enyagahene .

[Ncuti @UnikNcuti]

8/🧵
I am also bringing this to the attention of authorities: @RIB_Rw and @RDBrwanda
All supporting evidence, including the official letter from the hotel confirming the service was not provided, is available.
@oswaki @KabagambeI @MAbdallaziz @ScoviaMutesi @GSI_Rwanda

[Ncuti @UnikNcuti]

7/🧵

This conduct constitutes false advertising, fraud, breach of trust, and violation of consumer rights. I respectfully request @enyagahene (CEO) to personally intervene and ensure the matter is resolved.

[Ncuti @UnikNcuti]

@happygiiiiiirl 🤣🤣🤣

[Ncuti @UnikNcuti]

@melmorri_ 🤣🤣

[Ncuti @UnikNcuti]

@Mulindahabirene @alynsano 🤣😅

[Ncuti @UnikNcuti]

@Pa6FK 😅😅no jokes 🤭

[Ncuti @UnikNcuti]

@racheluwase1 So sorry for your loss dear💔may the Lord your father served give you comfort. He has been such a blessing to many. Take heart ❤️

[Ncuti @UnikNcuti]

@Pa6FK @RosineDusabe 😅😅

[Ncuti @UnikNcuti]

@Twitter 🖐🏾