Olivia
Online
Unity OmniChannel Contact Center
@UnityContact
Unity Omni Channel Contact Center Demo
Atlanta, GA
Joined September 2021
1 Following
1 Followers
2 Posts
To make it easy to communicate with customers the way they prefer, the Activity panel in Unity shows any calls in queue for the Agent, plus incoming communications via the omni-channel media streams that have been enabled and assigned to them.
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