@Unmesh35133317 2/2 We do trust that through our sincere effort we shall be able to resolve any and all valid technical or commercial problems and shall maintain a long term customer relationship.
@JagoGrahakJago_@DoT_India this tikona people are not ready to give me a refund saying if only your area is not feasible then and then only they'll process refund. But reality is different, just read their policy.
Help me in this
@JagoGrahakJago_@DoT_India this tikona people are not ready to give me a refund saying if only your area is not feasible then and then only they'll process refund. But reality is different, just read their policy.
Help me in this
@TikonaTIL WORST SERVICE!!
Paid in advance ₹4244/ on 1st January 2020 for 10 Mbps plan. On 4th I got the connection. Since then I'm facing connection issue. Your engineer tried everything. what kind of service is this? Disconnect and give my money.
Hey @TikonaTIL
I already asked for disconnection, your engineer also given feedback that he is not able to reset your connection and your senior desk people still calling me. Got 3 calls for the same subject.
Refund is possible for non feasibility only? Read below
@Unmesh35133317 Sorry to hear that you are facing trouble. For quick resolution, reach out to us on My Tikona App- Complaint Service Request Section and Select desired tab from the list of problems or call us on 1860 3000 3434.
Hey @TikonaTIL
I already asked for disconnection, your engineer also given feedback that he is not able to reset your connection and your senior desk people still calling me. Got 3 calls for the same subject.
Refund is possible for non feasibility only? Read below
@TikonaTIL refund is expected or else will register complaint for cheating customer. If you can't restore network you have to refund. Read your policy.
Do not try to avoid refund and pitch me @DoT_India@JagoGrahakJago_ what is the procedure to file complaint?
@TikonaTIL refund is expected or else will register complaint for cheating customer. If you can't restore network you have to refund. Read your policy.
Do not try to avoid refund and pitch me @DoT_India@JagoGrahakJago_ what is the procedure to file complaint?
@Unmesh35133317 We have shared the information regarding your complaint at https://t.co/3kb1aDm6vU .Please go through that and if any further issues/queries, you can contact us on 1-860-3000-3434. Thanks.
@Unmesh35133317 We would like to inform you that resolution of your complaint is in process and once the issue gets resolved will update you accordingly.
@TikonaTIL you said resolved 4 times and now resolving. Still no internet. I paid in advanced. Pls disconnect and refund my money. @JagoGrahakJago_@DoT_India
@Unmesh35133317 We would like to inform you that resolution of your complaint is in process and once the issue gets resolved will update you accordingly.
@TikonaTIL WORST SERVICE!!
Paid in advance ₹4244/ on 1st January 2020 for 10 Mbps plan. On 4th I got the connection. Since then I'm facing connection issue. Your engineer tried everything. what kind of service is this? Disconnect and give my money.
@TikonaTIL WORST SERVICE!!
Paid in advance ₹4244/ on 1st January 2020 for 10 Mbps plan. On 4th I got the connection. Since then I'm facing connection issue. Your engineer tried everything. what kind of service is this? Disconnect and give my money.
@TikonaTIL WORST SERVICE!!
Paid in advance ₹4244/ on 1st January 2020 for 10 Mbps plan. On 4th I got the connection. Since then I'm facing connection issue. Your engineer tried everything. what kind of service is this? Disconnect and give my money.