USC Division of IT

University of South Carolina Division of Information Technology. Serving student, faculty and staff technology needs. [phone]

[USC Division of IT @UofSCtech]

Priority Incident Impacting VDI

The Virtual Desktop Infrastructure (VDI) is currently unavailable. Technicians are aware and working with our vendors to restore the outage. Additional updates will be shared when available.

[USC Division of IT @UofSCtech]

There is an issue with on-campus and Virtual Private Network (VPN) connections to our work management solution, ServiceNow. Users offsite or not connecting through VPN are able to connect to ServiceNow without any problems. Technicians are aware and working to resolve the issue.

[USC Division of IT @UofSCtech]

Welcome back, Gamecocks! 🥳

[USC Division of IT @UofSCtech]

Users are reporting network slowness in several buildings across campus. Technicians are aware and are working to resolve the issue. Thank you for your patience.

[USC Division of IT @UofSCtech]

We have been notified of a widespread intermittent outage affecting our authentication service provider, Duo. We will provide more information as it is available. https://t.co/xEQmSKMshN

[USC Division of IT @UofSCtech]

We are hiring! Check out this posting for a Supply Specialist: https://t.co/FGWQh52zkS

[USC Division of IT @UofSCtech]

Things are improving!

[Microsoft 365 Status @MSFT365Status]

We’re conducting tests on a fix that has been showing positive results. Once the validation is complete, we’ll deploy the change to all affected infrastructure. Additional information can be found in the admin center under EX610644.

[USC Division of IT @UofSCtech]

Microsoft is reporting issues that are affecting Outlook. We will keep you updated. 6/27/23, 11:14 a.m.

[Microsoft 365 Status @MSFT365Status]

We're continuing to investigate the issue causing impact to Outlook for the web. After further investigation, the issue is more widespread than North America. Please refer to the Service Health Dashboard in the admin center under EX610644 for more details.

[South Carolina Gamecocks @GamecocksOnline]

Take the day off, dad. Thank you for all you do.

#Gamecocks I #ForeverToThee

[University of South Carolina @UofSC]

Eight Gamecocks were included in the Top 50 Women in South Carolina list published by Women We Admire last month. ⬇️

Congratulations to Jeannette Andrews, Elizabeth Regan, Mary Alexander, Kimberly Coad-Ascue, Tiffany Crumpton, Kimberly Tissot, Penn Williams and Tricia Wilson!
https://t.co/0ansHpwuxc

[USC Division of IT @UofSCtech]

It looks like the issue Microsoft was working on earlier today has reoccurred.

[Microsoft 365 Status @MSFT365Status]

We've determined that impact associated with MO571683 and EX571516 has reoccurred and are investigating the cause. We'll be providing updates related to this event under MO572252 in the admin center.

[USC Division of IT @UofSCtech]

It appears that Microsoft has resolved all issues. Have a good afternoon!

[USC Division of IT @UofSCtech]

The issue with Microsoft Outlook is also affecting USC. We will keep you posted.

[Microsoft 365 Status @MSFT365Status]

We're investigating an issue with accessing Outlook on the web. Further details can be found under EX571516 in the admin center.

[USC Division of IT @UofSCtech]

Self Service Carolina and all Banner systems (not including Blackboard) will be unavailable Sunday, May 21 from 6 a.m.– 2 p.m. due to planned system maintenance.

[USC Division of IT @UofSCtech]

Service has been restored. Thank you for your continued patience today. 5/10/23, 2:04 p.m.

[USC Division of IT @UofSCtech]

We continue to work with issues impacting networks on the Columbia & regional campuses. Most individuals working on campuses are unable to access the internet. We are working to restore services quickly & apologize for the inconvenience. 5/10/23, 12:40 p.m.