Fiona Robson

Working with businesses to develop their leaders, managers, staff and teams. Productive people make productive busniesses.

[Fiona Robson @UpFrontTraining]

Building great teams is all about understanding each other. What makes people tick? What motivates them? What frustrates them? Understanding yourself and then understanding others are the first steps to building productive, happy teams.

#EverythingDiSC

[Fiona Robson @UpFrontTraining]

Breaking down the silo working and getting people to collaborate all starts with building trust. Truat where people are happy to say "I made a mistke" or "I don't know how to do this." What demonstrates trust in your team / organisation?

#teamworking #fivebehaviors

[Purple Monster @Purplemonsteruk]

Terrific warm-up exercise this morning from @UpFrontTraining Here's hoping @JeremyWrightPPC takes it back to cabinet

[Fiona Robson @UpFrontTraining]

Getting to know each other at #BIGbreakfast

[Fiona Robson @UpFrontTraining]

Looking forward to waking everyone up at #BIGbreakfast Are you ready for this?

[Fiona Robson @UpFrontTraining]

Have some strategies up your sleeve to help staff adapt to change. Sell the benefits of change, explain the rational behind it, get people talking to each other so they feel involved, answer their questions and show some support and empathy. What works for your team?

[Fiona Robson @UpFrontTraining]

What would happen if your business didn't change when it needed to? Disastisfied customers who go elsewhere, getting left behind leading to falling profits, miserable staff who go and work for the opposition? Change can be hard; the alternative can be worse. #managingchange

[Fiona Robson @UpFrontTraining]

Understanding what brings about change in the workplace can help people to adapt to it better. Managers suggested it could be new technology, budget cuts, changing customer expectations or the need for greater efficiency. What brought about the most recent change in your team?

[Fiona Robson @UpFrontTraining]

It seems to be all about change at the moment. How do you react to it? Managers said confusion, resentment, refusal to change, fear, stubborness and frustration were all common reactions. Occasionally, someone is happy about it. #managingchange #changingworkplace

[Fiona Robson @UpFrontTraining]

Are your staff perfect? Is there something they could change? Some skill they could get better at or improve? Some project that they could get kick started? Maybe coaching is the answer. Learning how to coach is empowering for you and your team. #coaching

[Fiona Robson @UpFrontTraining]

Successful teams take time and effort to develop. Do you all trust each other? Can you disagree without it causing a problem? Are you all committed to the team direction? Do you hold each other accountable? Are team results the key driver? Why not find out? #fivebehaviors

[Fiona Robson @UpFrontTraining]

Being a great manager means connecting with all sorts of people at all evels. How's your Emotional Intelligence when it comes to working with others? EQi can help you improve your relationships, your teamwork and your ability to cope with stress. #EmotionalIntelligence

[Fiona Robson @UpFrontTraining]

Is communication in your work place tricky? If people understand themselves and others better, they communicate more effectively, making teams more harmonious, more productive and more successful. #everythingDiSC

[Fiona Robson @UpFrontTraining]

Using brain friendly learning techniques in workshops makes new ideas simple to absorb, easy to remember and straight forward to implement. Get better value from your training budget by using brain friendly learning. #BFLG

[Fiona Robson @UpFrontTraining]

Managers demonstrate their new skills having received training from their colleagues.

[Fiona Robson @UpFrontTraining]

Giving feedback is a great way to help people grow and develop. Be mindful of the frequency of feedback, make it evidence based and full of energy. It should be detailed, accurate and balanced too. What are your tips for giving feedback?

[Fiona Robson @UpFrontTraining]

So you can train staff but can you coach them? Managers spotted you need to be a good listener, great at asking open questions, non-judgemental and good at reading body language? How are your coaching skills?

[Fiona Robson @UpFrontTraining]

To be a great trainer needs certain skills. Managers identified that a trainer needs to be knowledgeable, passionate, good at engaging the audience, a good time keeper and a great presenter. Where are your strengths; where would you like to improve when it comes to training?

[Fiona Robson @UpFrontTraining]

If you want your business to grow, you need to develop your people. You can train, coach or mentor them? But what are the differences? Managers discovered the key features of all 3 by completeing these jigsaws. What do you think the differences are?

[Fiona Robson @UpFrontTraining]

Sorry for the break in tranmission this week. A family incident means I've been out of action all week as far as work is concerned. Normal service should resume next week. Happy summer!