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@AmazonHelp@amazonIN Hi, you have all the details related to the order. Pls provide a solution...either Replace the Laptop or provide Refund. That's it.
@amazonIN@AmitAgarwal
Hi, an Asus Laptop (order no.- 171-4853592-1514745) was delivered at our Mumbai Office in Damaged condition on 28th Dec.
It's been 10 days, but neither the Replacement nor the Refund has been given to us. Pls resolve at the earliest.
@AmitAgarwal
Dear Sir, pls ask your team to get this resolved. We are following with Amazon CC for the last 10 days but the Damaged Laptop is still neither getting Replaced or Refunded.
Thanks.
@AmazonHelp First, a Replacement Order was created but Laptop was not Replaced. Then, a Refund/Return order was created 3 times but still no one has come to pick the Laptop but a False Status is being updated by your Delivery boy/partner stating 'Verification Failed'.
@AmazonHelp Hi, There was no option left for us ...as our Team is talking to your CC team everyday but there is no solution. Either Replace the Laptop or provide Refund. We are ok with either.