Urban Vison

Welcome to Urban Vision! For cool products make sure to find us on Poshmark, Mercari and Ebay!

[Urban Vison @Urban_Vision_]

@Whatnot @glafontaine @Lj_cohen If this is not taken care of I'm going to file a formal complaints with the Better Business Bureau this is your own policy it's past 14 days.

[Urban Vison @Urban_Vision_]

@Whatnot @glafontaine @Lj_cohen If this is not taken care of I'm going to formally file a complaint with the Better Business Bureau.

[Urban Vison @Urban_Vision_]

Hey @Whatnot @WhatnotHelp @glafontaine @lj_cohen Meanwhile, another order came completely BROKEN, & I'm denied a refund. I attempted to contact the sellers, but they never responded. This forces escalation, which your automated system weaponizes to flag buyer accounts

[Urban Vison @Urban_Vision_]

3 of these refunds are from the SAME show. The seller combined shipping, tying 3 different order numbers to 1 single tracking number. Look at the Show ID and refund all 3 lost orders immediately!"

[Urban Vison @Urban_Vision_]

this also includes order #'s 1217288721 and #1217287032 all purchased at same time from same seller, all lost in transit over your own 14 day policy since the last official scan. It shouldnt be this hard to get refunded.

[Urban Vison @Urban_Vision_]

for "excessive returns." Stop punishing consumers for not accepting broken items. I want a refund for order #1224337855, i refuse to spend my money on an item broken or defective upon receipt. Stop punishing buyers with AI and use humans for escalations.

[Urban Vison @Urban_Vision_]

@miradreaamy its 54

[Urban Vison @Urban_Vision_]

@AlexaBliz_ her life

[Urban Vison @Urban_Vision_]

@AlexaBliz_ 16

[Urban Vison @Urban_Vision_]

@AmazonHelp Thank you for the fast response and taking care of the situation that frontline customer service could not.

[Urban Vison @Urban_Vision_]

Amazon wants me to absorb $184 to buy it again or pay out of pocket to ship a broken tool back. This has been going on for over a month and I am sick of the back-and-forth. @AmazonHelp I need a manual replacement at my original sale price and a free carrier pickup immediately.

[Urban Vison @Urban_Vision_]

@AmazonHelp I have completed this form and sent all relevant information needed to rectify this situation.

[Urban Vison @Urban_Vision_]

@AmazonHelp Sent a DM. I need an escalation manager who can process a manual zero-dollar replacement or match my original Prime Day discount. Frontline chat has already dropped my sessions.

[Urban Vison @Urban_Vision_]

Bought a chainsaw on Prime Day. Amazon messed then I get a completely defective item. Now front-line support keeps disconnecting my chats and refuses a free replacement. @AmazonHelp I need a manual replacement at my original sale price and a free carrier pickup immediately.

[Urban Vison @Urban_Vision_]

https://t.co/pvZIdNdpSm

[Urban Vison @Urban_Vision_]

@NHLBruins

[Urban Vison @Urban_Vision_]

@NHL Swayman gonna step up this year.

[Urban Vison @Urban_Vision_]

@NHL @espn Can't wait, let's go Boston!