🎉 Shipped this week at Invent: the iPhone App in Beta
✦ Your Inbox on your iPhone
✦ Every chat from WhatsApp, Instagram, Messenger, TikTok, SMS, email and your website, in one list on your phone.
✦ Get a ping when the AI needs a person or a teammate mentions you, and reply right from the notification.
✦ Android: soon
Your ai customer service, easier, friendlier and more efficient.
👇
🎉 Shipped this week at Invent: audio messages from the Inbox, a free white-label domain and sub-organization improvements.
✦ Audio messages from the inbox to any channel: WhatsApp, Instagram, Messenger, Slack and Telegram.
For agencies:
✦ No domain yet? Use https://t.co/4i2bytLkaF, a free white-label domain with no Invent branding.
✦ Create sub-organizations in one step and add members from your main organization with one click.
Invent is an AI customer service platform, no code, no per-seat pricing, 29/mo. 🔥
Happy Halloween! 🪄 🎃 🍫
Also shipped: a polish pass on our design system. Tighter headers, tables, dialogs, icons and status colors on every page.
Full changelog: https://t.co/ghyccz3wId
If you’re looking for an AI customer support platform for WhatsApp, Instagram, TikTok, email and your website, with AI agents that do the follow-up work behind every chat:
No code, no per-seat pricing.
Try Invent at https://t.co/JiCuf9sU9I
🎉 Shipped this week at Invent.
Ask Invent and agents can now search Gmail and Outlook. We used it to build a duplicate-ticket checker in one prompt.
How the search works: a read-only action on top of the scopes your Gmail or Outlook connection already has.
The agent, from one prompt:
“Create an agent for duplicated tickets and run the routine every time the chat is handed to a team member. The agent should look for the same name or email through Gmail from the past 30 days”
Under the hood: trigger = Inbox › On Conversation Handed Off. Every handoff is a fresh run you can inspect.
Tools = search Gmail, read the chat, add a private note.
Plus Instagram comment replies: someone comments INFO on your post, your assistant answers in a private message.
Invent is AI customer support that also does the work after the chat.
Full changelog: https://t.co/QyTOd7l94c
🎉 Shipped this week at Invent: Agents, Routines, Tables and Instagram comment replies.
Your AI assistant answers customers. Now agents do the work after the chat 🧵
Invent Tables: leads, deals, orders and bookings fill themselves in from every chat.
Table, board, list, gallery, calendar or timeline view.
Fragmented data between Notion, Airtable and Sheets?
We got you!
🎉 Shipped this week at Invent: your Home now answers back.
Ask Invent reads your inbox, contacts, analytics and assistants, everything you need to know to improve and scale your customer operations.
Setting up an assistant for a client? Send a connection link. They connect their own WhatsApp, Instagram or Notion without joining your organization.
Plus new models: Claude Haiku 5.5, Claude Sonnet 5.5, Grok 4.7 and GPT-6.1 Sol.
It's on by default for every assistant. Prefer it off? Turn off Transcriptions in the assistant's settings, right under Model.
Start scaling your customer ops at https://t.co/Te8aA1Hi2Z
Shipped this week at Invent: the Invent connector is live in Claude 🎉
Connect it once, and Claude can read your inbox, contacts and assistants, then act on them when you ask, in plain words.
Second update: every model now understands voice notes.
Each voice note and video turns into text, so GPT, Claude, Gemini, Grok and Muse Spark all get the words.
Models without video support get a description of what the video shows.