Shane

Passionate about connecting teams, aligning goals, Salesforce, automations, analytics, integrations, and code.

[Oniic @oniic_io]

Login history tells you someone opened Salesforce. It doesn't tell you what they did next, or what they're actually looking at.

We broke down what login reports, record actions, and the Lightning Usage App can (and can't) show you 👇
https://t.co/nShrkaL18a

[Oniic @oniic_io]

Up to 88% of Salesforce reports and dashboards go unused — and LastRunDate can't tell you which.

It only shows the last refresh, not who opened it or how often. Here's what actually tracking usage looks like: https://t.co/S4dqtAqztz

[Oniic @oniic_io]

Looking for a way to track both custom and standard object record views in #Salesforce? Learn more about RecordWatch's latest update: https://t.co/3ZsHGkUjRW

[Shane @UserEqualsShane]

Whether you’re implementing a new org or trying to breathe life into an existing one, one of the best ways to drive user adoption is through gamification! Check out these strategies I’ve used in the past to increase user engagement!

[Oniic @oniic_io]

Gamification can be a powerful strategy to enhance #Salesforce adoption. Explore four practical steps you can take to integrate it into your organization: https://t.co/OE6wkv55VU

[Shane @UserEqualsShane]

With @oniic_io launching support for tracking *all* standard *and* custom objects with RecordWatch I’m geeking out about how this is going to change the game for measuring #salesforce usage and adoption 🤓

[Oniic @oniic_io]

Looking for a focused scope of KPIs to track #Salesforce adoption? 👀 We detail five key metrics that offer a clear view of adoption, why they matter, and how to improve them: https://t.co/jsSAtvSq2T

#SalesforceAdmin #SalesforcePartner

[Shane @UserEqualsShane]

Watching Agentforce process questions in the Agent Builder preview window

[Shane @UserEqualsShane]

Alright, done for the day. That was fun! #Agentforce for Developers is probably the one I'm most excited about, but this got me thinking about AI in business/revenue operations as a whole. Might write a blog about it. https://t.co/06lsovHJYH

[Shane @UserEqualsShane]

Hey, I just built my first #agentforce service agent on @Trailhead and you should too! https://t.co/RtkHfo5LFO

[Shane @UserEqualsShane]

Just earned the Agentforce Service Agent: Quick Look badge on @Trailhead and you should too! https://t.co/hzjXBb1o07

[Shane @UserEqualsShane]

Guess I'm doing this #agentforce thing on @trailhead https://t.co/FSAtIWyOlL

[Shane @UserEqualsShane]

Tired of only the squeaky wheel getting the grease? Consider fostering a culture of user feedback in #salesforce with customer user surveys! Build and deliver user surveys with out of the box SF functionality today! #Trailblazers

[Oniic @oniic_io]

One of the most important ways to stay on top of your #Salesforce users’ needs is to foster an environment of constant feedback. We go step-by-step on how to build and deliver user surveys in Salesforce using out-of-the-box functionality: https://t.co/N24kuAA3Zr

[sophie @netcapgirl]

yours 30s are crazy because some friends are getting married, some are starting companies and others are building dashboards to give executives deeper insight into critical business functions

[Shane @UserEqualsShane]

@heshie Mr. Worldwide’s always grinding 🙏

[Heshie Brody @heshie]

salesforce after adding ai to their crm

[Shane @UserEqualsShane]

Every admin after getting new swag at the conference.

[Chris Bakke @ChrisJBakke]

3 hour commute aside, the worst part of this video is that he wears his Salesforce backpack around the house for over 20 minutes after getting home:

[sophie @netcapgirl]

make sure the dashboards are providing actionable insights into critical business functions

[Varun Khurana @varunkhurana99]

Gifting this to my children so they know what to dream about for their career

[princess @princxssmaddie]

Humans were not meant to have this many passwords