π₯ Customer Success Platform π₯
Predict user behavior. Create winning experiences. With UserIQ, youβll finally prove that customer success is company success.
UserIQ is your one-stop-shop #customersuccess platform.
π @G2dotcom 2019 CS Category Leader
π @Appealie 2019 SaaS Customer Success Award Winner
π§ The Trifecta: Intelligence, Insights & Engagement
π― Centered on Customer Success
Find out how we do it: https://t.co/sIGTdIqhuo
When does mundane #data transform into valuable reporting for your #customersuccess team?
When you can...
πͺ Make sense of it quickly
πͺ Make confident decisions with it
πͺ Easily share insights across your org
https://t.co/n9sMATHFle
Excited to announce the launch of our #customersuccess#analytics and #reporting solution.
Powered by BI and analytics exerts, Domo, Inc., we believe we have the most compelling analytics tool in the customer success market.
https://t.co/sdTVDsnXHi
@Domotalk
Disparate data sources are the leading cause of headache among your leadership team. Trust us.
Better #data integration will give your organization:
π Enhanced Analytics
π Better Customer Experience
π Improved Collaboration
https://t.co/9ZxSpoZDcM
On average, 80% of future profits comes from 20% of existing customers.
This means retention analysis is vital for #customersuccess teams.
Listen now: https://t.co/3wpjAfyRaD
This Thursday ...
Too many #CS leaders report "vanity metrics".
Sure, they look good, but are they providing real value and helping your organization make the most informed decisions?
Probably not.
Register here: https://t.co/Fq6qIahNKS
Ways to identify your customer's personality archetypes:
π Learn to read the room
π ββοΈ Don't make too many assumptions
Listen here for the full breakdown: https://t.co/mYrgYFDkNO
#podcast#customersuccess#CX
We're putting an end to data fatigue in 2022.
If your data is too messy, overwhelming or lacking actionable insight - we can help.
Join us next Thursday, January 27 at 2 pm ET to find out how.
https://t.co/SMX9BwdwbM
The time has finally arrived ...
We are dropping the first THREE episodes of our our brand new #podcast, As The World Churns, right now!
Listen here and wherever you get your podcasts: https://t.co/lqSMBZXFJA
#Customersuccess teams need the ability to drill down on health score data for it to be actionable and impactful.
Found out how you can get to the "why" on customer data here: https://t.co/trNFNwFhqR
New year, new you? Nah - new year, new #CS platform evaluations!
This year you can't afford not to have a #customersuccess solution.
Download your CS solution buyer's guide here: https://t.co/iZtzKv7V2Q
Did you forget to send your #CS friends a Xmas gift? Missed wishing them a happy new year?
Make it up to them with some recognition! Nominate your favorite #customersuccess professional here: https://t.co/0EeAITweeC
What are our five golden rules when it comes to #playbooks?
Take a look. And pay close attention to the last one.
For all things #CS playbooks π§ https://t.co/LshuADAG3P
How can you build a #customersuccess strategy that pushes users over that first obstacle?
Donβt have the answer just yet?
Thatβs OK β thatβs what weβre here for.
Learn how to create your user adoption strategy here: https://t.co/m9aomtC3vo
#CS#useradoption#strategy
Does your #customersuccess team have proven plays to help you win the game?
Custom triggers, notifications, performance tracking, repeatable processes. All are possible with Plays from UserIQ!
Ready to play?
Learn more here: https://t.co/R0lm5YYK6F
Looking to stop the endless game of whack-a-mole?
Learn how to perform a #churn analysis on past accounts and learn from your customer data.
Read all about it! https://t.co/peSOvwiLLb
#customersuccess#CS#CSM
Happy Thanksgiving from all of us at UserIQ.
Here's to hoping your day is filled with loved ones, delicious food, elastic waistbands and zero slack notifications.
#Thanksgiving#TurkeyDay#Holiday
As we gear up for a few days off with friends and family it's important to remember all we have to be grateful for.
β¨ A bright and supportive #customersuccess network
β¨ World class customers
β¨ An innovative and talented team
#CS#thankful#grateful
"Knowingly surveying a customer that is not achieving their desired outcome or is otherwise unhappy is a recipe for disaster" - @lincolnmurphy
Check out our #NPS best practices: https://t.co/r6rs0qsfmO
#CS#customersuccess