Disappointed with @TelenorPk
On recorded call: 13,500+ recharged, 2,000 deducted, more than 11,500 negative balance confirmed.
Now claiming “no deposit” & “waiver.”
This contradiction needs immediate clarification. @PTAofficialpk
Screenshot attached.
@TelenorPakistan
Complaint #1-158815166041 still unresolved after deadline 28-01-2026.
90 days completed, balance negative, recharge for FCA done yet reply is “FCA not done”.
App shows wrong data (credit limit, minutes/SMS, PKR 11k+ balance missing).
Escalating to @PTAofficialpk