@Snapdragon_UK@ManUtd This prize would be a fantastic pick me up for my wife who is going through a really tough time at present Alison Bowyer myself a 30 year ST holder Robbie Taylor my son and Alex Taylor my grandson who is 9
@Wickes well after 8 dms you still donโt have the resolve to the problem we have been more than patient in this case February this kitchen was ordered costing ยฃ1000s and you provided a shoddy faulty worktop and you admitted as much by offering a ยฃ100 go quietly in store offer you must be joking if this isnโt sorted today then under the faulty goods act 2015 we will invoke the right of a full refund you are a disgrace your customer service is non existent you have really caused these pensioners to become really poorly over this stupid error on your part keep saying kitchen department will be in touch and nothing so @BBCWatchdog can have a real good look at this case
@Wickes Yet again no response in DM what a disgrace BBC watchdog it has to be to highlight your complete lack of customer care ยฃ100 you are having a laugh not about money about getting a worktop that is perfectly fine what they paid you for
@Wickes so my parents have a kitchen fitted by yourselves and you fit a terrible damaged worktop and expect them to except ยฃ100 as compensation you have fitted a damaged product and under the faulty goods act of 2015 they are entitled to either a full replacement or a full refund
@Wickes so I send you all the documents and pictures by DM and nobody comes back to me I feel the public need to know exactly what your company do to pensioners itโs a disgrace
@Wickes Iโve sent the information you requested I expect a rapid response my mother is having sleepless nights over this since February Iโve only just been given this and seen my mother crying you are now dealing with me I intend to go to the press & TV over this if not dealt
@wickes avoid having any kitchens fitted by this company they take your money for damaged goods and expect people to accept ยฃ100 as compensation do the right thing before I go legal and replace my parents damaged worktop consumer law states replace or refund