LUTALO UZAIFA

Peace

[LUTALO UZAIFA @UzaifaL]

@qataharraymond @EUinUG This is very interesting. But where is the actual garden and the actual produce? Show the real scale, not the thumbnail

[LUTALO UZAIFA @UzaifaL]

@dfcugroup DFCU X team tusima empereza , my issues where handled. You deserve a ka raise for responding to all complaints. Keep up the good work. You represent the Uganda we need

[LUTALO UZAIFA @UzaifaL]

@dfcugroup . Hello , through you, can I know if my branch will work on my transaction today or not. It's approaching closing hours

[LUTALO UZAIFA @UzaifaL]

@dfcugroup @BOU_Official please advise what a weak person does when @dfcugroup an entity you regulate fails to fulfill it's obligation. What remedies are available to protect weak customers. Because I ordered for a transaction but have only received apologies and false promises for week

[LUTALO UZAIFA @UzaifaL]

@dfcugroup I am tired. Please advise those that are responsible to reach out to me if the bank still values me and those that I have control of as your customers

[LUTALO UZAIFA @UzaifaL]

@dfcugroup For any further issues, I will want to here from the manager or any boss as to why I have been denied the services. I no longer need empty apologies and promises

[LUTALO UZAIFA @UzaifaL]

@dfcugroup I am tired of not being told the truth and treating me like I am a fool. A promise is made to me, it's not fulfilled, no one reaches out until I complain. Who does that. This is the last message I am writing and pleading with the bank to work on me.

[LUTALO UZAIFA @UzaifaL]

@dfcugroup I wouldn't be here if I had prompt and meaningful feedback from Branch. I am a decent human being and I derive a lot of discomfort and pain from complaining, pleading and begging and all this back and forth. my family needs that money. I just didn't think I have to beg

[LUTALO UZAIFA @UzaifaL]

@dfcugroup First of all, you need to appreciate that I don't enjoy texting on social media nor do I derive any satisfaction from complaining. But the text sent yesterday just said "Let's action on this" and some beep and a "Hey". Remember I sent this request on Monday. Today is Saturday

[LUTALO UZAIFA @UzaifaL]

@dfcugroup I want to thank the dfcu X team for the prompt feedback. But I am now contemplating whether I have grounds for legal action, because I can't tell whether theses are delays or denial of services, if they are delays, shouldn't I be made aware of the waiting time for planning

[LUTALO UZAIFA @UzaifaL]

@dfcugroup Hey , I am wondering did your bank just make a decision not to work on me and you refused to inform me about it ?. Or was the request too complex? Either way, I think I deserved some feedback. You must know that money is used to pay hospital bills , and at times matters of life

[LUTALO UZAIFA @UzaifaL]

@dfcugroup Hey, this is now the fifth day and you have failed to do a transfer. Please tell me , do I need to go to a court of law for you to work on me. Not even a courtesy from the branch to give me any feedback. Please provide me with the contact of your CEO

[LUTALO UZAIFA @UzaifaL]

@dfcugroup Hey, will your bank serve this poor customer today or I wait again

[LUTALO UZAIFA @UzaifaL]

@dfcugroup Now this is the end of the fourth day without working on my issue. Please advise me on the way forward. What can I do to receive the services that I pay for

[LUTALO UZAIFA @UzaifaL]

@dfcugroup Have you got any feedback from them. I have received any response since yesterday. And yet the instructions where sent on Monday. Is it that I don't deserve the service or the bank is too busy to care for little guys like me

[LUTALO UZAIFA @UzaifaL]

@dfcugroup Hey, it's now coming to closure of business today and yet my transaction hasn't been handled..you must know that people need these services to buy food and medicine at times. Please let the branch communicate to me if they are busy today

[LUTALO UZAIFA @UzaifaL]

@dfcugroup. Hello, could you kindly remind your customer care service to respond to my request. I write to them and they aren't responding yet it's an argent situation. My name is Lutalo Uzaifa.

[LUTALO UZAIFA @UzaifaL]

@dfcugroup Now they have provided some feedback. I think the x admin should recieve a bonus or salary for swift responses. Why don't other customers service channels take us seriously though?

[LUTALO UZAIFA @UzaifaL]

@dfcugroup I signed an indemnity form with DFCU. Which allows me to request a transfer of money. I have done this once so far. I however sent an email to DFCU yesterday for a money transfer and I haven't received any feedback whatsoever and yet it's argent.