@Wickes trying to get a matter resolved and a refund and for them to keep there words seems like a joke to them , happy to take our money but not return it when they have taken there good back nearly a month ago , unacceptable customer service and won’t respond to our complaint
@Wickes based on your reply , we won’t be contacting you again as it’s getting us no where and having to be put on hold then transferred to just pass us on to anybody willing to listen is not good enough, just deal with the official complaint sent please and sort the refund !!
@Wickes really bad customer service , no emails, call backs , waiting for a refund promised over a week ago which is 14 days after a product has been returned , being passed to
Multiple departments kept on hold for over 20 minutes and then being cut off whilst being transferred
@EuropcarUK what’s going on, incorrectly taking money from my account when i explained the whole situation and was told it would be refunded following a phone call on 21/10/2022 with the Wolverhampton branch, but still no refund , awful customer service 😡
@parcelforce NEED THIS SORTING PLEASE , SENT AN ITEM SOLD ON EBAY, WHICH DID’NT GET DELIVERED THEREFORE REQUESTED THE ITEM TO BE RETURNED TO ME AFTER SPEAKING TO PARCELFORCE, THEN 2 DAYS AFTER THAT THEY DELIVER IT TO THE ORIGINAL SENDING ADDRESS WHO ALREADY HAD A REFUND 😡
@O2 hi I have been waiting for my number to be transferred to o2 sim since 11/08/2022 & still waiting, have no network to make or receive calls , especially to contact my wife as we have a 9month old baby, made numerous calls to o2 given different information each time..
Hi @virginmedia trying to view different games on sky sports red button on my virgin media box but having no luck, are they accessible on virgin media ??
@virginmedia can you assist, I had a call from your technician at 15:40 saying he will be at my house in 10-15 mins, hour and a half later no sign of him?? My appointment slot was 1300-1800..
@virginmedia Installation still delayed spoke to someone @virginmedia just now and said best they will do is give £20 credit off my bill , 26/01/21 was first installation date had one of my two boxes installed, appointments on 16/02/21 &23/02/21 and still not sorted !! 😤
@virginmedia I had been rebooked by a technician as he said he was unable to do the job when he turned up he advised will be rebooked for the same week but instead it has been rebooked for a date over 3 weeks later, still no call back to discuss
@virginmedia Thanks when I spoke to @virginmedia on 22/02/2021 they advised they will be looking into this and give me a callback to discuss but it’s almost a week now and no call back !!
@virginmedia Really need this sorted as now I’ve spoken to your team , I have been blatantly lied to by the technician who attended the appointment last week, how do we take this further ?? I was advised rebooked appointment for 23/02/2021 but being told it’s actually going to be on 11/03/21
@virginmedia Hi, the tech called again at 1722 said will be 10/ 15 mins,he turned up around 1745 and looked at the job and didn’t realise what needed to be done as he needs to drill through outside wall in upstairs bedroom & now rebooked for 23/02/21 but virgin app showing diff date! confusd!