VEENU RANI

Brand Strategist | Indian Institute of Mass Communication | Advertisement and Public Relations

[VEENU RANI @VEENURANI3]

@LenskartSupport You made the same mistake twice in a week. I'm beyond frustrated with your service, especially @PurpleDrone. It's been 15 days and I still haven't received my order. WHERE IS MY ORDER? If you can't deliver products, stop offering home delivery.

[VEENU RANI @VEENURANI3]

@Lenskart_com @jagograhakjago @peyushbansal I've been a @LenskartSupport customer for 10+ years, and this is the worst customer service I've experienced. I gave your team every chance to resolve the issue, but all I've received are delays, excuses, and zero accountability. Once you're paid, your customers no longer matter.

[VEENU RANI @VEENURANI3]

Extremely disappointed with @Lenskart_com. Your customer service keeps getting worse. Final attempt to seek resolution. If unresolved, I'll complain to @jagograhakjago and submit evidence. Companies must be held accountable. P.S. Still on hold with customer service. @peyushbansal

[VEENU RANI @VEENURANI3]

@help_delhivery So disappointed. Even after sharing all the details, absolutely no action has been taken.

[VEENU RANI @VEENURANI3]

@delhivery You claim to be India’s largest integrated logistics provider,yet my parcel has been “out for delivery” for 2–3 days. No way to contact anyone, and the delivery agent clearly has no intention of doing his job only lying.@jagograhakjago @help_delhivery @ConsumerVoiceIn

[VEENU RANI @VEENURANI3]

@LEVIS Asking the same question again with time with a screenshot.
On what basis did you close my product exchange window?
Your app shows it was closed on June 28, but as far as I know, it's still June 28 until 11:59 PM.
Please clarify
@jagograhakjago @PepeJeans @Wrangler @hm

[VEENU RANI @VEENURANI3]

Dear @LEVIS,
On what basis did you close my exchange window?
Your app shows it was closed on June 28, but as far as I know, it's still June 28 until 11:59 PM.

Please clarify

[VEENU RANI @VEENURANI3]

Students are not requesting favors; they are asserting their rights.
#uppcs_no_normalisation #uppcs2024 #UPPSC_No_Normalization #PCSAssociation @CMOfficeUP @GovernmentIndia @yadavakhilesh @RahulGandhi #uppcs_oneshift_onedayexam #UPPCS #oneshift_uppcs_roaro_exam #uppcs

[VEENU RANI @VEENURANI3]

Amazon provides excellent services, but their logistics partner seems inefficient. They call for formalities but fail to deliver the product. @AmazonHelp I've raised the same concern with your customer care team, but there has been no action so far. @amazonIN @jagograhakjago

[VEENU RANI @VEENURANI3]

@MyntraSupport My internet is working perfectly fine, but I'm still unable to send you the details regarding my order. Not a great way to deal with the issue, @myntra @MyntraSupport

[VEENU RANI @VEENURANI3]

Disappointed with my experience with @MyntraSupport
I ordered a product, but it doesn't fit, all tags and bills intact, but their customer care is refusing to exchange it. What happened to honoring your own policies? I still have 11days to return it @jagograhakjago @Flipkart

[VEENU RANI @VEENURANI3]

A fraud is a fraud
During my grad days I used to prefer @Swiggy over other apps bcoz of their excellent services. After ages I'm using it again but the service I'm facing now is so poor I've been writing mails with evidence but not getting any satisfaction response @SwiggyCares

[VEENU RANI @VEENURANI3]

Being a media person I know the importance of CONSUMER PROTECTION ACT The act safeguards the consumer rights But big organizations think that they can fool common people without any consequences &can easily do small frauds to make big money. It doesn't matter how small a fraud is

[VEENU RANI @VEENURANI3]

however, you will never get your order. Isn't a new way of exploiting the consumer?
And instead of helping you out with the issue, they will put blame on you.

Stop degrading the image of the startups and exploitation of customers.
#fraud #meesho @viditaatrey
@jagograhakjago

[VEENU RANI @VEENURANI3]

I placed my first order with @meesho_official and the horrific costumer service they provide is beyond imagination.First,they ask you to pay an extra charge so that you can exchange the product if you don't like it.Then they ask you to make the payment in advance for better offer

[VEENU RANI @VEENURANI3]

POV Nyka's priority:
After wasting so many days they just have an apology to deliver but not an actual product.
#India_no_1_beauty_destination_for_serving_the_worst_experience_possible
@MyNykaa
@nykaafashion

[VEENU RANI @VEENURANI3]

Meaning of PRIORITY :
In Oxford Dictionary- Something that you think is more important than other things and should be dealt with first.
For @MyNykaa - Something that they think is least important or not important at all.

@falguninayar @MyNykaa @nykaafashion

[VEENU RANI @VEENURANI3]

They have money to spend on big brand ambassadors but not for improving their customer experience. Switching to @Purple in the expectation of nice, decent and HONEST consumer experience. @nykaafashion @Purple @MyNykaa

[VEENU RANI @VEENURANI3]

I guess there is some competition going on for serving bad customer service and apparently @MyNykaa has won this competition by serving the worst customer experience ever, shocking but yes they don't focus on customer experience anymore.

[VEENU RANI @VEENURANI3]

Adulting in two sentences

On weekdays : It's been long yaar weekend pe milte hai.
On weekends : yaar ek Sunday milta hai aram karte hai na.