@RailwaySeva@amofficialCRIS This kind of payment/booking issue creates confusion and gives users a poor experience. Please improve the payment and booking system so that such problems do not happen again.
I hope the RailOne team will look into this issue and improve the overall user experience.
@RailMinIndia@RailwaySeva railone app plz help
મારા screenshotમાં Transaction ID 100006786201718 છે. જો ticket/PNR generate થયું નથી, તો સામાન્ય રીતે failed paymentનું amount auto-refund કંઈ થાય છે.
@RailwaySeva@amofficialCRIS I made a booking through the app, and the payment failed. Later, I received my money back, but my friend who was also involved in the same booking received a refund as well.
@RailwaySeva@amofficialCRIS@amofficialCRIS
I received my refund successfully, so thank you for resolving the payment issue. However, there is still an issue with the RailOne app.