@Airtel_Presence I already contacted and they couldn't help. Only thing you can do is put all the information out there for the customers and not provide misleading information.
I got to know today that if you activate an IR pack with Airtel postpaid, IR services get auto activated and will not get deactivated like an IR pack. So if you don't want any billing shocks, do deactivate IR services manually.
@airtelindia this is such a disappointment and +
@airtelindia can anyone tell me how to reach out to the customer care team via email? Cannot call as I am based out of country. I have raised like 6 requests and they all were closed without resolution with comments as Resolved. What kind of support that is?