Customer Service

🚀 Your business, our priority!
🔧 Tech troubles? Call 0800 052 0800 Opt 3
💬 Prefer texting? Text on 07480 639 012
💬 Live Chat with us at

[Customer Service @vmbusinesshelp]

Having trouble with your broadband or voice services? Take a look at our tips before calling our Faults Team on 0800 052 0800, option 3: https://t.co/nXeokBfY4N

[Customer Service @vmbusinesshelp]

@DomSilva2 @virginmedia Hi there, we are sorry to hear you've been experiencing service issues. If you could DM us below details, we can arrange a call back to support you further.
Business name
Account Number
Customer Name
Best contact number / Email address

[Customer Service @vmbusinesshelp]

@NadatSols Hi there, we are sorry to hear about the issues you've been experiencing. If you could DM us below details, we can arrange a call back to support you further. Thank you.
Business name
Account Number
Customer Name
Best contact number / Email address

[Customer Service @vmbusinesshelp]

@Retrocanary Hi there, we are sorry to hear about your experience on our online billing portal. If you could DM us below details, we can arrange a call back to support you further. Thank you.
Business name
Account Number
Customer Name
Best contact number or Email address.

[Customer Service @vmbusinesshelp]

@virginmedia @MeshugaNinja Thank you for flagging this Lok-Shen. We have fed this back to our teams to investigate further. Thank you.

[Customer Service @vmbusinesshelp]

@ashishakpal @virginmedia Hi Aashish, we are sorry to hear you've been experiencing service issues. If you could DM us below details, we can arrange a call back to support you further.
Business name
Account Number
Contact Name
Best contact number or Email address.

[Customer Service @vmbusinesshelp]

@KevinTitley62 Hi Kevin, If you could DM us below details, we can check this out for you.
Business name
Account Number
Name
Best contact number or Email address.

[Customer Service @vmbusinesshelp]

@izzyhackett1 Hi Isobel, we are sorry to hear that you've been experiencing service issues. If you could DM us below details, we can arrange a call back to support you further.
Business name
Account Number
Best contact number or Email address

[Customer Service @vmbusinesshelp]

@RandhirBra10475 @virginmedia Hi Randhir, we are sorry to hear you've been experiencing service issues. If you could DM us below details, we can arrange a call back to support you further.
Business name
Account Number
Customer Name
Best contact number or Email address

[Customer Service @vmbusinesshelp]

@virginmedia @jackrobertson17 Hi Jack, we are sorry to hear you've been experiencing service issues. If you could DM us below details, we can arrange a call back to support you further.
Business name
Account Number
Customer Name
Best contact number or Email address

[Customer Service @vmbusinesshelp]

@virginmedia @RoyTonne45834 Good Morning Roy, we have replied to your DM. To close a business account you would need to call our Retention team on 0800 052 0800. Thanks. RB

[Customer Service @vmbusinesshelp]

@MacWitch57746 Good Morning, terribly sorry to hear of this issue. I have replied to your DM. Thanks. RB

[Customer Service @vmbusinesshelp]

@acrobatonline @virginmedia Hi Adrian, really sorry to hear of this issue. If this issue is on going please DM us with your account number, business name, full address and post code to help look into the issue? Thanks. RB

[Customer Service @vmbusinesshelp]

@lukeredpath @virginmedia @NetflixUK Hi Luke, glad to hear this issue is now resolved. If this happens again please call our Technical Team on 0800 052 0800 option 3. Thanks. RB

[Customer Service @vmbusinesshelp]

@virginmedia @space238venue Good Morning sorry to hear of this issue. Please can you DM us with your account number, business name, full address and post code please? Thanks. RB

[Customer Service @vmbusinesshelp]

@LynseyGloX @virginmedia Hi Lynsey, I am very sorry to hear of this issue. So I can help look into this for you can you DM us with your account number, business name, full address and post code please? Thanks. RB

[Customer Service @vmbusinesshelp]

@SusanneBrown32 Good morning Susanne, I am sorry to hear of the issues you are suffering. Please can you DM us with your account number, business name and full address and post code so we can help look into this for you? Thanks. RB

[Customer Service @vmbusinesshelp]

@MartynReah @virginmedia @AgileICT Good Afternoon Martyn, I am sorry these works was not advised. If you need further support please DM us and we can help advise if you need further assistance. Thanks. RB

[Customer Service @vmbusinesshelp]

@fredsmith202305 @virginmedia Good afternoon we are sorry, Childsafe is not something we offer here at Virgin Business. However you can block certain words by logging into your router and going into the security tab. Hope this helps. Thanks. RB

[Customer Service @vmbusinesshelp]

@MartynReah @virginmedia Good Morning Martyn, so sorry to hear of the connection issues. To help advise on this matter can you please DM us with your account number, business name, full address and post code please? Thanks. RB

[Customer Service @vmbusinesshelp]

@virginmedia @sj_dennis Hi Sara, we are sorry to hear of this issue. So we can help check the area for any issues can you DM us with your account number, business name, full address and post code please? Thanks. RB