@AmericanAir it’s been over a week since a flight attendant spilled boiling coffee on us on AA1388. No follow-up. No incident report. No response from Exec Team or Customer Relations. What’s it take to get someone to take this seriously?
#AmericanAirlines#CustomerServiceFail
Funny how picky&choosy some can be with who and how you feel others should live their lives. I believe people should focus on their own lives/families, put energy into bettering the scary world we are currently living in, and try projecting positivity as opposed to nastiness.