Final warning to
@zomato
@zomato_care
Order #8567689339 delivered with hair frozen deep inside the cake. Polar Bear outlet accepted their fault, yet Zomato ghosted and retained my money.
Now escalated to the Grievance Officer. Refund ₹647.15 or see you on NCH &
@fssaiindia
Final warning to @zomato @zomato_care!
Order #8567689339 delivered with hair frozen deep inside the cake. Polar Bear outlet accepted their fault, yet Zomato ghosted and retained my money.
Now escalated to the Grievance Officer. Refund ₹647.15 or see you on NCH & @fssaiindia.
@zomato@zomatocare I have realised you don't care about about your customers even a lil bit. That's why upon multiple request you have not reviewed my request and just reply me on same automated bot messages.
I think you guys don't understand the seriousness of this concern.
@zomato@zomatocare I have realised you don't care about about your customers even a lil bit. That's why upon multiple request you have not reviewed my request and just reply me on same automated bot messages.
I think you guys don't understand the seriousness of this concern.
@jagograhakjago no update has yet been made of this torturing of @zomato to me. They have been constantly torturing me with this behaviour. I have made complaint from 4-5 days without any contact with me they are just closing my case. Not even once they talked to me on call. Help
@zomato@zomatocare Stop sending this bot replies and have a conversation with me on call. I hope you recieved my reply in the 2nd image. The way you are handling this case is totally unfair for any customer.
You are making customer feel guilty and suc!dal. Doing this scandals!!!
@PolarBearSundae i placed this order from Zomato. I got a hair in between crust and cream in your cake. Upon contacting your outlet they accepted mistake was from there side For refund Zomato is saying we can't do anything ask from outlet and outlet is denying.
Please have a look
@PolarBearSundae i placed this order from Zomato. I got a hair in between crust and cream in your cake. Upon contacting your outlet they accepted mistake was from there side For refund Zomato is saying we can't do anything ask from outlet and outlet is denying.
Please have a look
@zomato@zomatocare Stop sending this bot replies and have a conversation with me on call. I hope you recieved my reply in the 2nd image. The way you are handling this case is totally unfair for any customer.
You are making customer feel guilty and suc!dal. Doing this scandals!!!
@zomato@zomatocare Stop sending this bot replies and have a conversation with me on call. I hope you recieved my reply in the 2nd image. The way you are handling this case is totally unfair for any customer.
You are making customer feel guilty and suc!dal. Doing this scandals!!!
@zomato@zomatocare@jagograhakjago@deepigoyal
No resolution has yet been provided. I have mailed you multiple times but all the time I'm getting same automated ai reply. Atleast talk to me once to understand the concern. The outlet accepted to me on call it was there fault.
@zomato@zomatocare@jagograhakjago@deepigoyal
No resolution has yet been provided. I have mailed you multiple times but all the time I'm getting same automated ai reply. Atleast talk to me once to understand the concern. The outlet accepted to me on call it was there fault.
Disgraceful service by @zomato @zomato_care!
Found hair frozen inside my ice cream cake (Order #8567689339). The restaurant admitted their fault & agreed to a refund, but Zomato keeps spamming automated rejections without even investigating or calling me.
@jagograhakjago please.
@zomato@zomatocare got hair in my cake in my yesterday's order and I haven't recieved any resolution and no one from ur team contacted me so far. I have mailed my concern and still no reply. This negligence is not acceptable at all. @jagograhakjago please look into the matter
@zomato@zomatocare got hair in my cake in my yesterday's order and I haven't recieved any resolution and no one from ur team contacted me so far. I have mailed my concern and still no reply. This negligence is not acceptable at all. @jagograhakjago please look into the matter