Val

[Val @Val11375926]

@CityPowerJhb No power in Sandringham, again! Please advise soonest.

[Val @Val11375926]

@CityPowerJhb No power in Sandringham, again. Please advise soonest.

[Val @Val11375926]

@CityPowerJhb CP3352189. REPAIR THE UNDERGROUND CABLE. DAY 36!!!!!!!!!!!!!!!!!!!!!!!!!!😡😡😡😡😡😡😡😡😡😡

[Val @Val11375926]

@CityPowerJhb I'm still waiting for a responce to previous messages, CP3552189. THIS IS DAY 35 WITHOUT POWER!!!!!!!!!

[Val @Val11375926]

@CityPowerJhb There is absolutely no communication between the different departments of City Power!! Despite not having power since 19/08/2026 to date (34 days) we have meter readers wanting to read our power usage as well as audits!!! WTF!!!! Hello!!!!!!

[Val @Val11375926]

@CityPowerJhb There is absolutely no communication between the different departments of City Power!! Despite not having power since 19/08/2026 to date (34 days) we have meter readers wanting to read our power usage as well as audits!!! WTF!!!! Hello!!!!!!

[Val @Val11375926]

@CityPowerJhb After holding on for 40 minutes the phone gets cut off. WTF is going on with your call centre - 0800 003 156.

[Val @Val11375926]

@CityPowerJhb CP3552189 - Continuation of email "You can must call the relevant municipality customer service centre and get a reference number. The municipality must then send out a technician to assess."
CP35521889 IS TICKET NUMBER 10!!!!

[Val @Val11375926]

@CityPowerJhb CP3552189 refers.
I received an email from the DA Admin Manager (Gauteng) which reads "Your local municipality is responsible for underground cables, and electrical boards.

[Val @Val11375926]

@CityPowerJhb I am waiting for feed back on CP3552189! When will this be resoved? Someone at your call centre keeps closing the tickets. This is day 34 without power.
Your technicians said they would fix the break in the underground cable, and one of your team leaders closed the ticket.

[Val @Val11375926]

@CityPowerJhb New reference CP3552189 opened and escalated this morning. This is day 34 without power.
Why am I not getting replies?

[Val @Val11375926]

@CityPowerJhb CP3551138 has not been resolved, but one of staff has closed the ticket. Wth is going on?
Kindly advise urgently.

[Val @Val11375926]

@CityPowerJhb Who is responsible for the maintenance and repair for the underground cable from the pole to the electricity meter box?

[Val @Val11375926]

@CityPowerJhb May I have an update on CP3551138. This is day 32 without power!

[Val @Val11375926]

@CityPowerJhb Day 31 without power!!!!!!!!!!!!!!!
Latest ticket CP3551138 opened by Neo at your call centre.
Previous ticket CP3550741 was closed on 17/09/2026 at 19h27, and marked as 'Power restored'
I am not getting any answers, and I certainly don't feel like a 'dear valued customer'

[Val @Val11375926]

@CityPowerJhb Who is responsible for the repair and/or maintenance of the under ground cable leading to the electrity meters?

[Val @Val11375926]

@CityPowerJhb I NEED ANSWERS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[Val @Val11375926]

@CityPowerJhb Please check CPWEB4987208, CPWEB5138173, CP5142480, CPWEB5138173, CP3543015, CP3543918, CP3548329.
NO POWER SINCE 19 AUGUST 2026. THIS IS DAY 29!!!
We were told that there was a cable break inside the pedestrian gate and that we should get an electrictian to attend to this.

[Val @Val11375926]

@CityPowerJhb HELLOW OOOOOOOO1111111111111111111111

[Val @Val11375926]

@CityPowerJhb According to MyBroadband, it is the resposibility of City Power to repair the underground cable leading up to the electricity meter. Please advise.

[Val @Val11375926]

@CityPowerJhb An electrician exposed the cable. Two of City Power technicians advised that City Power would repair the cable, once it had been exposed. But, so far, I've been given the run around. Someone called Mamabola keeps on closing the tickets and marks as 'resolved'
It is not resolved.