Valentin Delbar

[Valentin Delbar @ValentinDelbar]

@chalimartines @AeromexicoUSA Good luck with that! I've sent a lot of emails but they never answered!

[Valentin Delbar @ValentinDelbar]

@AeromexicoUSA Over a year ago I booked a flight with you and then I had to cancel it due to COVID. One of your representative told me they will be able to extend the voucher easily and now I'm still waiting 10months later... I cannot believe how hard it is to answer an email!

[Valentin Delbar @ValentinDelbar]

@AeromexicoUSA @chalimartines It's not even working, just like your customer service! I've been waiting for an extension of my voucher for 8 months now, each time I have a representative on the line they say I need to email you guys but nobody is answering my emails. So disappointed with Aeromexico!