It has been 16 days and I still haven’t received a response from Roblox regarding the ban. My group holder account, Timetonotbelame (143992641), was terminated for “Inappropriate Content/Behavior” over a UGC asset texture (image).
My original appeal for the 7 days suspension was accepted. However, I believe a duplicate of the same item, which Roblox had previously approved, was later flagged by the automated system and deleted while I was still serving that suspension, leading to the termination.
My group, Khoisie (33060834), which I co-own with my partner @Snoopsie_ , remains locked. I respectfully ask for a careful review of my unresolved appeal and the termination so that my account and our group can be restored. I have been unable to access either for over half a month. This is my job and a source of income I depend on. #roblox #robloxdev #robloxugc #ugc #robloxban @Roblox@RobloxCreators@Roblox_RTC@Bloxy_News
My UGC group, Khoisie (33060834), which I co-own with my partner @Snoopsie_ has been locked, and my holder account, "timetonotbelame" (143992641) has been terminated. This is most likely due to Roblox's AI moderation system.
A regular UGC item I uploaded was falsely deleted for 'Terrorism/Extremism', which I originally received a 7 day ban for. The item in question contained no such content, which is proven through the fact that other textures of our item are still up.
We appealed through Roblox Support (Ticket #182561594), and an agent agreed that we had not violated any rules. They stated that the item would be restored and the account would be unbanned within 3 business days.
3 business days had passed without the account being restored, so I replied to the ticket to follow up. A different agent replied and unexpectedly told us that after further review, the moderation would not be reversed. We decided to just wait it out, as the 7 day ban was about to expire the next morning. However later that night, the punishment was suddenly changed from a 7 day ban to a full account termination without any clear explanation. The new moderation reason being 'Inappropriate content/behavior'.
This situation is extremely confusing, because the Support team had previously told us that we had not violated any rules. Since then, we've submitted countless support tickets, but we have received no further response. It's now been about 10 days since the original 7 day ban and about a week since we last received any meaningful response from Support.
All we are asking for is for this case to be carefully reviewed manually by an actual person. If any Roblox staff member or someone from the Developer Relations team sees this, we would greatly appreciate your help restoring our accounts and group. @Roblox@RobloxCreators #roblox #robloxdev #robloxdevs
Your favorite facemask creator is back and makes insanely gorgeous masks, Specifically: berry ave style. Comms are open and if u are interessed, dm me on discord! : cringe9622 #robloxmakeup#robloxugc#commissionㅤ#robloxartㅤ#berryavenue
SO PROUD OF THIS GUYS !! doe eyes glam baddie makeup out now in https://t.co/jmECwc9Hlu
every purchase means a lot thank you!!
(please make it to the algorithm)
#robloxugc#robloxartist#roblox#robloxmakeup
She Styled (verif grp) steals ur ugcs and claims she made them. She stole mine and she 100% stole yours too. END THIS GROUP.
#stolenugc#robloxugc#roblox
https://t.co/w6XrpIIiFC
She styled (verified 25k member group) STOLE my ugcs.
Mind ya , i placed this mask on sale 1 year ago. Suddenly i see it under a verified group that placed it on sale a month ago
could be a mistake by the owner, but this isnt okay.
#roblox#robloxugc#stolenugc
I am devastated. I am speaking on behalf of ALL face creators and makeup artists. What roblox has done is a decision that affects the income of me and thousands of others. Do i just wait for my revenue to die out and search for a job other than roblox?? This is NOT okay.
@davidallegre the audacity you have to accuse an artist of stealing when you dont even play roblox is outrageous. Every market is saturated and you can clearly tell that those are very different. Everyone has a different artstyle and clearly a different moral compass.