@verynetwork@VeryHelpers So guys what did we learn from this experience - "That we should not advertise that we have launch day stock and update our customer to the best of our knowledge"
Hey @verynetwork@VeryHelpers here is my wife taking care of our son & 1.5 hours on the phone to you, as our other sons birthday presents went missing only to be told the majority of them are now out of stock! 3 departments just to offer a refund = one really unhappy customer ๐
@verynetwork@VeryHelpers@Sony@Sony@Ofcom Surely as consumers we have the right to know what is going on and be updated with our orders? as they were definitely not described as "pre-orders"?, I can see a consumers rights act 2015 coming into effect
@VeryHelpers Please can Very release a statement to all the people who have paid their hard earned money as to what is going on and information so we aren't sitting in the dark with out money in your pockets??
@verynetwork@VeryHelpers from the 19th November have the people "pre-ordered" the PS5 or do CentreSoft actually have your allocation of stock, as there are alot of people who seem to think that its was all misleading and infact the 17th December is your new stock/delivery date