Varuntej

[Varuntej @Varunte89415228]

@zomatocare @zomato @zomatocare I need refund I have reached out on this platform but you are sending resolution on email ? I don't want email. don't send an email just saying that's not your fault because you should take responsibility as you are taking platform fee for each order #zomato

[Varuntej @Varunte89415228]

@zomato @zomatocare For this order: 8620103488 I was assured that I will get a callback within 2 hours by your team but it has been 12 hours still no response I have serious issue with food which I have shared already with the team but they are not providing answer #zomato #food

[Varuntej @Varunte89415228]

@zomatocare @zomato @zomatocare will you provide the resolution or you will not at all respond. This is very very important issue. I need the call back at any cost and also the refund right now . You should respond and resolve this now #zomato #food

[Varuntej @Varunte89415228]

@zomatocare @zomato @zomatocare can you please share the update and the refund and also why did i not received any call from supervisor till now . I repeatedly asked your executive and they assured that the call back will come but still no answer. Now provide the refund now #zomato #food

[Varuntej @Varunte89415228]

@zomato @zomatocare @zomato @zomatocare #zomato It has already been more than 24 hours since I reported the repeated payment failures and refund issue, but I still have not received any proper update from either the support team or email team. I have already shared all screenshots and details.

[Varuntej @Varunte89415228]

@zomato @zomatocare It has been more than 24 hours and I still haven’t received any proper response regarding the repeated payment failures while placing my group order.The payment failed 4 times, yet the amount was deducted multiple times. #zomato

[Varuntej @Varunte89415228]

@zomato @zomatocare Kindly escalate this issue and provide a proper resolution.Requesting Zomato to confirm:
• Refund status for all failed attempts
• Expected refund timeline
• Reason for repeated payment failures during the group order @zomato @zomatocare #zomato

[Varuntej @Varunte89415228]

@zomatocare @zomato @zomatocare @deepigoyal Hello Mr. Deepinder Goyal, your team is not at all responding to the issue of my multiple orders It has already have been a very long time and also your app is not working to check the issue with refund and also no human support on the app just AI

[Varuntej @Varunte89415228]

@zomato @zomatocare Faced a serious payment issue while placing a group order from Sri Geetha Bhavan and Green Bawarchi Restaurant. The orders showed failed, but the payment amount got deducted multiple times. Please refund the amount as soon as possible .

[Varuntej @Varunte89415228]

@zomatocare Can you please respond and provide the resolution because your app is not working and it has been more than 4 hours . Respond now

[Varuntej @Varunte89415228]

@zomatocare @zomato @zomatocare Can you please respond even on the zomato app the refund status is not showing and already 2 hours passed by this time the refund should have been completed. Please check it now. Make this as high priority because 4 transactions are failed. #zomato

[Varuntej @Varunte89415228]

@zomatocare @zomato @zomatocare the amount is debited 4 times(2 times google pay upi and 2 times amazon pay wallet) and all the 4 times the order was cancelled or failed Please look into this earliest and refund the amount and also mention the issue why it has happend. #zomato

[Varuntej @Varunte89415228]

@zomatocare @zomato @zomatocare the amount is debited 4 times and all the 4 times the order was cancelled or failed . Please look into this earliest and refund the amount. and also mention the issue why it has happend . the customer support on app is very unresponsive and not useful #zomato

[Varuntej @Varunte89415228]

@zomato @zomatocare Faced a serious payment issue while placing a group order from Sri Geetha Bhavan and Green Bawarchi Restaurant. The orders showed failed/cancelled, but the payment amount got deducted multiple times. Please refund my amount as soon as possible #zomato #food

[Varuntej @Varunte89415228]

@zomato @zomatocare @zomato @zomatocare Customers are expected to complete payments properly, but repeated failures from the platform side create unnecessary stress and uncertainty. Kindly resolve this issue at the earliest. #zomato

[Varuntej @Varunte89415228]

@zomato @zomatocare The amount appears to have been deducted for 4 separate attempts even though the orders were not successfully completed. This caused unnecessary inconvenience during a group order.Requesting Zomato to check all failed order attempts, confirm the refund #zomato

[Varuntej @Varunte89415228]

@zomato @zomatocare The amount appears to have been deducted for 3 separate attempts even though the orders were not successfully completed. This caused unnecessary inconvenience during a group order. #zomato

[Varuntej @Varunte89415228]

@SwiggyCares @Swiggy @instamart_it I am waiting for your response over DM

[Varuntej @Varunte89415228]

@swiggy @instamart_it @SwiggyCares My order #231863962737230 for Purepet Ocean Fish 1 Kg Adult Cat Food was delivered, but the package clearly mentions “FREE Creamy Stick 15g with this pack.” The free item was not included in the delivery. #swiggy #food

[Varuntej @Varunte89415228]

@SwiggyCares @SwiggyCares @Swiggy @instamart_it I have shared the images please verify them as the packaging clearly mentions an free item