Cardiovascular hub

12 months ago

Day 9: Still no internet. @SkyHelpTeam ignored my replies after a manager refused to speak, left me on hold for 30+ mins, and gave no name. No updates. No fix.

12 months ago

Plot twist: You didn't need a new Sky Q box or a new router. You just needed to turn both off and on again to fix your connectivity issues! 📺 🔎 https://t.co/jFqNkX98uJ

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12 months ago

@SkyHelpTeam Thanks for acknowledging the issue. I’ve already contacted the tech team repeatedly, and the experience has been unacceptable. This is not just frustrating — it’s a failure of service.

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Childhood Hypertension Consortium of Africa

12 months ago

@SkyHelpTeam Thanks for responding. I’ve spoken to the broadband tech team daily for over a week. Each time I’m passed between departments, and today a Technical support manager refused to speak and left me on hold for 30+ mins and directed my call to different departments.

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Who to follow

@chcafrica

We are building Africa’s largest database on childhood blood pressure | NPO PBO NGO

Niall Cairns

@niall_cairns

12 months ago

@SkyHelpTeam You can DM me to resolve this issue today.

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12 months ago

In case my previous replies aren’t showing, here’s what I sent @SkyHelpTeam 👇 #SkyInternet” Thanks for acknowledging the issue. I’ve already contacted the tech team repeatedly, and the experience has been unacceptable. This is not just frustrating — it’s a failure of service.

12 months ago

We don’t know who needs to hear this, but yelling at your router won’t help. Checking the Service Status page might.... 👉 https://t.co/6ZDsRdoaqt

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12 months ago

@SkyHelpTeam I will now be raising a formal complaint, and I am submitting a Subject Access Request under GDPR to obtain the call recording. If I don’t receive a resolution, this will be escalated to @Ofcom.

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12 months ago

@SkyHelpTeam Thanks for acknowledging the issue. I’ve already contacted the tech team repeatedly, and the experience has been unacceptable. A manager refusing to speak and leaving me on hold for 30+ minutes is not just frustrating — it’s a failure of service.

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22

12 months ago

@SkyHelpTeam Thanks for responding. I’ve spoken to the broadband tech team daily for over a week. Each time I’m passed between departments, and today a support manager refused to speak and left me on hold for 30+ mins. I need urgent resolution today.

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12 months ago

I’m a professional working from home with no internet for over 7 days. I’ve called daily, spoken to multiple departments, and today a technical support manager refused to speak, gave no name, and left me on hold for 30+ minutes. We’ve been Sky customers for 20+ years.

12 months ago

We don’t know who needs to hear this, but yelling at your router won’t help. Checking the Service Status page might.... 👉 https://t.co/6ZDsRdoaqt

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109

12 months ago

@SkyHelpTeam Thanks for responding. I’ve spoken to the broadband tech team daily for over a week. Each time I’m passed between departments, and today a support manager refused to speak and left me on hold for 30+ mins and directing to different departments . I need urgent resolution today.

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VascularHub retweeted

12 months ago

We don’t know who needs to hear this, but yelling at your router won’t help. Checking the Service Status page might.... 👉 https://t.co/6ZDsRdoaqt

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8K

12 months ago

I’m a professional working from home with no internet for over 7 days. I’ve called daily, spoken to multiple departments, and today a technical support manager refused to speak, gave no name, and left me on hold for 30+ minutes. We’ve been Sky customers for 20+ years.

12 months ago

When your broadband and Sky Glass TV aren’t speaking… it’s not you, it’s them. 💔 Click here to get them talking again 👉 https://t.co/DEtpFUuG6R

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VascularHub retweeted

12 months ago

When your broadband and Sky Glass TV aren’t speaking… it’s not you, it’s them. 💔 Click here to get them talking again 👉 https://t.co/DEtpFUuG6R

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