Vee

[Vee @Vee72217397]

@lufthansa as you have been so inconsiderate to respond to my tweets, can you give me the UK customer complaints number that actually works? The one on your website doesnt even ring, no surprise there!
https://t.co/647Wu8ovFY

[Vee @Vee72217397]

@lufthansa on top of that, you lost my baggage for 3 days on arrival at my destination and haven't even paid me back for that compensation! First time travelling with Lufthansa and definitely the last time! Absolute joke!

[Vee @Vee72217397]

@lufthansa you are an absolute joke, we had a 3 hour delay from our original departure destination which meant we missed our connecting flight meaning we then were delayed to our destination by 7 hours. You are now telling me you will not compensate me.... on what grounds?!

[Vee @Vee72217397]

@virginmedia Not really as I have tried and tested this about 4 times already and had no luck....
I can raise a formal compliant not to worry!

[Vee @Vee72217397]

@virginmedia 18 months of the most ridiculous service ever, despite calls and compliants and being told an engineer would come but then said they came and didn't, requests being cancelled without my consent, to managers not calling back....disgusting! What customer service?!

[Vee @Vee72217397]

@virginmedia Thats the problem, that team have been useless. Its over 2 weeks I have been awaiting a call back from my last call with them when a manager was supposed to call me back
No escalation point, no managers to call, how does anyone have their issues looked into.....

[Vee @Vee72217397]

@virginmedia Please read all my responses, I have mentioned an engineer was booked that didn't turn up but according to your system they did which is a lie. Thats how this compliant started and yet no one has called!

[Vee @Vee72217397]

@virginmedia The wifi doesnt work in the room next to the router or even in the hallway where the router is so there is something definitely wrong and not a black spot, otherwise the whole house is a black spot meaning the Internet doesn't work anywhere!

[Vee @Vee72217397]

@virginmedia No I ran this via your technical team who then advised an engineer should be booked

[Vee @Vee72217397]

@virginmedia Thanks I have tried and ran diagnostics so many times and it says nothing is wrong so thats why I had asked an engineer to come check this and that's where this compliant has started from
How is it right that money gets taken out each month despite all my issues and no resolution

[Vee @Vee72217397]

@virginmedia It is with wifi, Yellow power light is on on hub but devices do not stay connected. Devices say no internet connection, thats on our laptops, mobiles, firestick etc
I have no use my mobile data to hotspot to stay connected for work and my husband does the same

[Vee @Vee72217397]

@virginmedia Thanks but my original compliant was over a month ago and the last date someone was supposed to call me back was 2 weeks today, its shocking that my requests have been cancelled, an engineer lied about coming and not a single person has called to look into this

[Vee @Vee72217397]

@virginmedia Nothing has happend, no engineer, no call back. We have decided to leave and given out notice but that does not mean we should not get a call back to even discuss all the issues we have had

[Vee @Vee72217397]

@virginmedia Yes they raised the complaint around all the issues and thats what the call back was meant to be for
My husband and I work from home and we have missed important meetings due to connectivity issues

[Vee @Vee72217397]

@virginmedia Issues, spoke to an agent who said the request for someone to call me was cancelled the same day, despite me not getting a call. The agent (ajay) said he would get his manager to call me in 24 hours and 2 weeks later still no call and my Internet is still playing up

[Vee @Vee72217397]

@virginmedia Waited all day, no engineer so called and was told the engineer said they had come. I was home all day and have a ring doorbell and can prove no one came so I complained again and was told I would get a call back within 48 hours. A few days later no call back, still having...

[✨ Amal H0pe ⚡️ @amal_h0pe]

Oh my Goodness ! THE MOMENT WE HAVE BEEN WAITING FOR ! Custom Merch!!!! My brother doing big things always !! #NFTCommunity #Merch #SupremeQuality #Love #Light #Hope 🚨PLACE YOUR ODERS🚨

[Vee @Vee72217397]

@McDonaldsUK Thanks I will send a message now

[Vee @Vee72217397]

@McDonaldsUK seriously waiting in the queue at the drive thru in Dagenham for 15 mins for the food to come, only to get 5 mins down the road and see that the drink is flat, the chips are stone cold and the burger had hardly any sauce.... what a waste of money!