This account is used only to report the status of our network. This account is not monitored for incoming messages. For all inquiries, please call 209-838-1221.
Heads up: Our datacenter is performing network upgrades tonight from 11 PM (June 11) to 3 AM (June 12). Brief service interruptions may occur. Thanks for your patience as we support long-term improvements.
We’re performing system maintenance that may cause brief service interruptions on 5/15/25 from 2am to 4am. We appreciate your patience and will work to minimize any impact. #ServiceNotice#MaintenanceUpdate
AT&T fiber outage has affected our service. Thanks to backup redundant links services have remained up albeit slow. We expect AT&T's repairs soon.
AT&T has restored their fiber optic services as of 12:20 PM. If you are still experiencing issues with your internet service, please power cycle your router. If the problem persists, do not hesitate to call or text us at 209-838-1221.
AT&T is working on splicing to repair a significant fiber cut. The attached AT&T map shows their outages and indicates an estimated restoration time of 6:25 AM.
The fiber cut affecting AT&T services was caused by PG&E during the installation of a utility pole, their auger severed a major fiber trunk. AT&T has successfully restored cellular voice services, but we are still awaiting the completion of repairs for internet/data services.
There has been a fiber optics disruption affecting service for some subscribers. The issue originates with AT&T. Our engineers are working with AT&T. As the situation is beyond our direct control, we appreciate your patience. Updates/ETA here as soon as they become available.
On August 1, between 2 AM and 5 AM, Velociter will perform scheduled upgrades to enhance your internet experience. Brief service interruptions may occur during this time. If outages persist beyond 5 AM, please contact support at 209-838-1221
On July 23, between 2 AM and 5 AM, ezWave will perform scheduled upgrades to enhance your internet experience. Brief service interruptions may occur during this time. If outages persist beyond 5 AM, please contact support at 209-838-1221
On July 16, between 2 AM and 5 AM, Velociter will perform scheduled upgrades to enhance your internet experience. Brief service interruptions may occur during this time. If outages persist beyond 5 AM, please contact support at 209-838-1221.
Velociter is performing Power upgrades from 2:00 AM - 5 AM on July 11th, causing service interruptions to subscribers during this time. All services are expected to be restored prior to 5 AM. Thank you.
AT&T is experiencing an outage that is interrupting Velociter Wireless service. The issue is beyond our scope of control. Thank you for your patience, our new backup fiber provider installation will be completed next week.
Velociter is performing Power upgrades from 2:00 AM - 5 AM causing service interruptions to subscribers during this time. All services are expected to be restored prior to 5 AM. Thank you.
AT&T has a fiber outage that is affecting our service. Our new redundant backup fiber link will be live this month to avoid this in the future. We’ll update status as info is available.