Venkatesh

[Venkatesh @Venkyzcool]

@EmiratesSupport @emirates I submitted the case as per ask, but it’s gonna take 30working days to review. Is this the standards mentioned anywhere? Unacceptable. Losing respect on emirates.

[Venkatesh @Venkyzcool]

@emirates @EmiratesSupport Disappointing, didn’t expect this from a world class flight service..

[Venkatesh @Venkyzcool]

@askdhl_support How many DHL tags should I follow , just to track my shipment? DHL is a 3rd world or something? I really don’t understand what’s happening. This is ridiculous. Multiple times I shared the details. Still you want me to share?

[Venkatesh @Venkyzcool]

@DHLGlobal is there any one to address the concerns? It’s been more than 2 days, no one reached out to me. I have DM with multiple DHL tags. Nothing worked. Your customer service is pathetic.

[Venkatesh @Venkyzcool]

@DHLSupportHub23 @Helpdesnj You are another DHL tweet. How many are left? Do you want me to DM each one of your DHL tweets. What nonsense is this. Is nobody there to address the customers concerns? Highest level of nonsense I ever seen.

[Venkatesh @Venkyzcool]

@Helpdesnj I really don’t understand what’s happening here. How many DHL tweets should follow and DM. This is ridiculous. Shame on your services. You can’t find a simple package with tracking number. What service you are offering?

[Venkatesh @Venkyzcool]

@DHL_Hub_ I already mentioned in the DM that I’m not interested to share my number. I already shared my tracking number. Why can’t you check the package and share the eta of delivery?

[Venkatesh @Venkyzcool]

@DHLGlobal why your service is so poor in Netherlands. Always the package has been delivered at 22:00hrs or later. Lost package and delayed in delivery with no clear communication.

[Venkatesh @Venkyzcool]

@EscalationCar_e Anyone there in DHL (@DHLGlobal) to look at? DM is another useless way to reach.

[Venkatesh @Venkyzcool]

@EscalationCar_e You said ‘hello’ in the DM and disappeared..

[Venkatesh @Venkyzcool]

@Pradeep18884584 @airindia Experienced the same for 7hrs.45mins. They are least bothered about customers. Worst customer service. #Shame on Airindia. Below is their response.

[Venkatesh @Venkyzcool]

@Kartikkuma28714 @airindia @DGCAIndia @MoCA_GoI @JM_Scindia No use of mentioning authorities. They don’t bother for these kind of issues. I experienced similar issue from DEL- AMS flight, broken seat and many more. Don’t expect anything from @airindia. I’ve been waiting for last 2months. Even I raised grievances, they are least bothered.

[Venkatesh @Venkyzcool]

@gaurav050588 @harrytibs @airindia I agree with you. Worst customer service.

[Venkatesh @Venkyzcool]

@harrytibs @airindia Do you know how they treat the customers? I have been dealing with last 2 months for flight disruption but their ignorance cannot explain. They don’t follow any airline guidelines. Worst ever customer service. I’ll never ever fly again with @airindia. #Shame.

[Venkatesh @Venkyzcool]

@airindia This is the worst customer service ever — pure ignorance of airline & @DelhiAirport. Is this how a normal citizen is treated? Such a shame I chose to fly with @airindia . #AirTravel #CustomerRights All authorities and guidelines are waste in the system.

[Venkatesh @Venkyzcool]

@airindia this is what I get for ₹3,43,000/- ticket

[Venkatesh @Venkyzcool]

@airindia How ignorant and irresponsible you are? This is what you been thought to address the customer? @DGCAIndia @MoCA_GoI @Ministry_CA @DelhiAirport @DelhiAirportGMR are you all not looking at this issue? Then who else will listen? This what a justice to a common citizen of India?

[Venkatesh @Venkyzcool]

@airindia Is there an update?

[Venkatesh @Venkyzcool]

@airindia I DONOT accept your statement. @DelhiAirport @DelhiAirportGMR @MoCA_GoI @Ministry_CA @DGCAIndia @jagograhakjago @nch1915 are you hearing my request?

[Venkatesh @Venkyzcool]

@airindia That’s NOT the answer for my 2 questions. @DelhiAirport @DelhiAirportGMR @MoCA_GoI @Ministry_CA @DGCAIndia @jagograhakjago @nch1915 request you to address this issue.

[Venkatesh @Venkyzcool]

@airindia In DM, you keep repeating the same statement. My question is simple,
1.When your team said that they discuss internally & come back, but you’re refusing, why?
2. As per Delhi Airport guidelines, you’re supposed to refund, but you’re refusing why?