Young adults would rather instant message their bank than visit in-branch, but digital services aren’t yet meeting the mark, Puzzel research reveals .
https://t.co/HrhokQiH53
Listen to Alexander Lunde (CEO Vergic ) and Frederic Laziou (CEO Puzzel ) elaborate on the opportunities by joining forces. In this interview by CXtoday you get an understanding on whats expected of the future contact center platform.
https://t.co/MHeUUje8WX
The Swedish Social Insurance Agency, Försäkringskassan, updated their Vergic installation with a Private Cloud and other features. This update creates many new possibilities for safe digital engagement with citizens of Sweden.
https://t.co/0CoTMJge0K
Webinar: Successful chatbots. Our partner NICE inContact and Vergic together with customers share their knowledge and experience. Sign up: https://t.co/BUu6Ne3l4z
Are your business ready for Google Messages? We just added this new contact channel to our platform. One interface to handle all your channels!
https://t.co/NbKoZLHgvG