Verint

The CX Automation Company. We help the world’s most iconic brands build enduring customer relationships by connecting work, data, & experiences.

[Verint @Verint]

Leading Insurance Provider Generates Estimated $12 Million in Annual Value With Verint QM Intelligence

Click to read more: https://t.co/VCN2nd4cFc

[Verint @Verint]

Data doesn't earn influence. Trust does.

Learn how WFM leaders can earn a seat at the table by challenging assumptions, delivering accurate forecasts, and turning data into decisions that drive business outcomes.

Read more: https://t.co/wlr2oVnjV8

#WFM #ContactCenter #CX

[Verint @Verint]

How do you uncover the issues affecting customers? Aviva used Verint Speech Analytics to surface critical insights, improve compliance, and deliver better customer outcomes.

Read the case study: https://t.co/Pbe9XogNC3

[Verint @Verint]

AI agent assist tools help customer service reps work smarter by reducing effort, improving consistency, accelerating onboarding, and guiding better customer interactions.

Discover 5 ways AI can support your teams: https://t.co/XzBe67S83H

[Verint @Verint]

Automated QA can score up to 100% of customer interactions, but success depends on more than technology. Learn the 5 Cs of a successful automated QA program: Clarity, Criteria, Calibration, Coaching, and Cross-functional reach. https://t.co/oaPgBwbKpt
#CX #AI #ContactCenter

[Verint @Verint]

IDC MarketScape Names Verint as a Leader in the 2026 Conversational Intelligence and Analytics Software Vendor Assessment

Click to read more: https://t.co/V3mlyVnSTq

[Verint @Verint]

Read the blog to learn how contact center intelligence helps unlock more value from every interaction: https://t.co/niRB2tKwE7

[Verint @Verint]

Better schedule adherence. Greater efficiency. Improved workforce performance.

See how Securex leveraged Verint Workforce Management to increase schedule adherence and help optimize contact center operations: https://t.co/dnbTjixZ24

[Verint @Verint]

Every customer conversation contains valuable insights.

Learn how conversational AI helps contact centers improve CX, increase efficiency, and uncover actionable insights across customer interactions.

Read more: https://t.co/gafrqXiAGS

#ConversationalAI #CX #ContactCenter

[Verint @Verint]

Manchester City Council achieved a 58% shift to online service delivery with Verint, helping create simpler, more convenient experiences for residents while modernizing citizen engagement.

Read the story: https://t.co/OYAr1VfVMM

[Verint @Verint]

Real-time coaching is getting smarter.

Learn how Verint Agentic Coaching helps organizations deliver personalized guidance, improve contact center agent performance, and drive better customer experiences.

Read more: https://t.co/garT2P6NUK

#AgenticAI #CX

[Verint @Verint]

Verint Named a Leader Across Four 2026 ISG Buyers Guide Evaluations for CX Technology

Click to read more: https://t.co/tjjrpUWG6h

[Verint @Verint]

AI isn't failing in contact centers. Fragmented automation is.
New research shows the biggest gains come from automating the entire customer interaction, from self-service to agent assistance and everything in between.

Read more: https://t.co/RTUeKN0WiD

#AI #CX #ContactCenter

[Verint @Verint]

Proud to celebrate two CONAREC 2026 wins for Verint: 🏆 Feedback Software / Client Opinion and 🏆 Speech & Interaction Analytics. Thanks to our customers, partners, and team members for helping turn customer insights into better experiences. #CONAREC2026 #CX #Verint

[Verint @Verint]

AI success isn't about promises. It's about results. Attend “The AI Reality Check: From Promises to P&L Outcomes,” Wednesday, September 30 at 1 p.m., to learn how organizations are turning AI investments into measurable business impact and P&L outcomes. https://t.co/QZ2kecoXac

[Verint @Verint]

Customer feedback fuels better experiences.

See how German e-commerce retailer OTTO used Verint Voice of the Customer to turn customer insights into action, helping enhance its e-commerce experience and better understand customer needs: https://t.co/QWcUBREzLB

[Verint @Verint]

Every customer interaction tells a story. The organizations that turn those conversations into actionable insights gain a competitive edge. Discover why interaction data is emerging as one of the most valuable assets in CX: https://t.co/1aJmeYVEfU

[Verint @Verint]

AI success isn't about promises. It's about results. Attend “The AI Reality Check: From Promises to P&L Outcomes,” Wednesday, September 30 at 1 p.m., to learn how organizations are turning AI investments into measurable business impact and P&L outcomes. https://t.co/QZ2kecoXac

[Verint @Verint]

Aegon transformed back-office operations with Verint Workforce Management, achieving a 41-point NPS increase, 38% lower overtime spend, and 22% fewer complaints.

See how: https://t.co/rBtyhygzhS

[Verint @Verint]

Most contact center coaching happens after the fact. AI-powered quality and automated coaching help teams act on early warning signs before issues escalate.

Learn 5 key outcomes and 4 questions to ask when evaluating solutions: https://t.co/SVG234DZ53