Veterans Cyber World

Veterans Cyber World Inc is a grass roots organization whose members have been serving the veteran population for decades.

[Veterans Cyber World @Vet_Cyber_World]

@dellcares outraged at continued ineptitude. half orders cancelled moved to the bottom of priority list - no eta. Original orders sent to wrong addresses Jasmine.Parker escalations representative can't fix. cancelling account if no one steps in to fix. disgusted by this.

[Veterans Cyber World @Vet_Cyber_World]

@MichaelDell outraged at continued ineptitude. half orders cancelled moved to the bottom of priority list - no eta. Original orders sent to wrong addresses Jasmine.Parker escalations representative can't fix. cancelling account if no one steps in to fix. disgusted by this.

[Veterans Cyber World @Vet_Cyber_World]

@MichaelDell ITS ALMOST THREE WEEKS AND STILL NO SHIP DATE! BEYOND DISGUSTED. SITTING WITH HALF OF OUR ORDERS SINCE MARCH 1ST. HOW CAN YOU USE A COMPUTER WITHOUT A MONITOR??

[Veterans Cyber World @Vet_Cyber_World]

@DellCaresPRO ITS ALMOST THREE WEEKS AND STILL NO SHIP DATE! BEYOND DISGUSTED. SITTING WITH HALF OF OUR ORDERS SINCE MARCH 1ST. HOW CAN YOU USE A COMPUTER WITHOUT A MONITOR??

[Veterans Cyber World @Vet_Cyber_World]

@MichaelDell We are a small nonprofit who serves severely disabled Veterans. We work with the small business unit and have touch monitors on backorder since March 1. The Veterans need this monitor because it is an antiglare screen! have 12 orders cannot be processed. Help

[Veterans Cyber World @Vet_Cyber_World]

@DellCaresPRO Perhaps picking up the phone and resolving the issue with a customer that has spent close to $200K would be the right thing to do. I am sure we will find another vendor who will meet our needs for the next class.

[Veterans Cyber World @Vet_Cyber_World]

@DellCaresPRO Next class you will start getting tweets from the Veterans who cannot practice their skill because Dell didn't feel they were a priority and ship out their monitors! You should all be ashamed!

[Veterans Cyber World @Vet_Cyber_World]

@DellCaresPRO 4 of our orders were cancelled because of your inept system -- I was promised that would not happen by a supervisor in sales. now veterans that have already waited almost 4 months have to wait longer because you are not putting us as a priority.

[Veterans Cyber World @Vet_Cyber_World]

@DellCaresPRO The solution that was presented was for 22 inch monitor not the 24 inch monitor. It also was not an antiglare. I understand we have finally made the priority back order list for all but 7 monitors that we have to wait till July 1 for vs. June 17.

[Veterans Cyber World @Vet_Cyber_World]

@DellCaresPRO I have still not heart anything back! Please have someone call me.

[Veterans Cyber World @Vet_Cyber_World]

@MichaelDell Still waiting for update. can anyone tell me what happened to the monitors we ordered months ago? Your sales team tried to get me to take an older model monitor that is not antiglare. This is ridiculous. Weeks for a response and still no resolution.

[Veterans Cyber World @Vet_Cyber_World]

@DellCaresPRO Still waiting for your update. can anyone tell me what happened to the monitors we ordered months ago? Your sales team tried to get me to take an older model monitor that is not antiglare. This is ridiculous. Weeks for a response and still no resolution.

[Veterans Cyber World @Vet_Cyber_World]

@MichaelDell Please step in and help our disabled Veteran population and complete our orders that have been open since March 1. I have not heard back from anyone and have lost all faith in Dell. how can you leave your customers with half a system for over 3 months!

[Veterans Cyber World @Vet_Cyber_World]

@DellCaresPRO It is 1:30 pm EST. I have not heard back from anyone and have lost all faith in Dell. how can you leave your customers with half a system for over 3 months!

[Veterans Cyber World @Vet_Cyber_World]

@DellCares RESOLVE THIS TODAY. AT THIS POINT PROVIDE US THE 27 INCH PLANAR WTITH THE 5 YEAR WARRANTY FOR THE PRICE WE PAID FOR 2418 OR FIND US THESE MONITORS. WE PAY OUR BILLS ON TIME AND WE HAVE HIGHLY DISABLED VETERANS WHO GRADUATED IN MARCH WITH ONLY THEIR COMPUTER AND NO MONITOR

[Veterans Cyber World @Vet_Cyber_World]

@DellCares I HAVE BEEN TO EVERYONE IN DELL. I NEED TO SPEAK TO SOMEON WHO WILL FIX THIS TODAY.

[Veterans Cyber World @Vet_Cyber_World]

@DellCares EVERY DAY I AM TOLD A DIFFERENT STORY! THESE MONITORS COULD HAVE BEEN SHIPPED OUT OF DELL'S ENGLAND OFFICE OR PURCHASED BACK FROM AMAZON. I NEED THIS RESOLVED TODAY. I HAVE ANOTHER CLASS ENDING AND AM STILL WITHOUT TOUCH MONITORS

[Veterans Cyber World @Vet_Cyber_World]

PLEASE HAVE SOMEONE CONTACT ME AT 516-381-5303. NO REPSONSES AND I KEEP BEING TOLD YOU ARE NOT GETTING MY DIRECT MESSAGES, MY REPLIES OR TWEETS. 1/2 ORDER SINCE MARCH 1 DISGUSTED WITH DELL

[Veterans Cyber World @Vet_Cyber_World]

@DellCares I have responded to every message. I am furious call me at 516-381-5303 so I can delete these tweet sand this order can be fixed!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[Veterans Cyber World @Vet_Cyber_World]

@DellCares CALL ME 516-381-5303

[Veterans Cyber World @Vet_Cyber_World]

@DellCares @MichaelDell I NEED SOMEONE TO CALL ME BACK 516-381-5303. SINCE MARCH 1 WE HAVE BEEN WAITING FOR TOUCH MONITORS FOR DISABLED VETERANS. BEEN COMMUNICATING WITH @DELLCARES AND THEY STATE THEY ARE NOT GETTING MY MESSAGES. WE HAVE HALF THE EQUIPMENT!