Victoria Roos @VickiRoos - Twitter Profile

over 9 years ago

@British_Airways; 4 months and still no response from your baggage team on my lost case from September. What is the problem?

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almost 10 years ago

@British_Airways , 5weeks since my bag with all my best belongings was lost en route to NY. 0 replies about reimbursement + compensation...

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almost 10 years ago

@British_Airways @IonaFace @stephjroos Day8 in NY with no case and no info from BA. BA,you're having a real mare #bransonwouldntstandforthis

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almost 10 years ago

@British_Airways @IonaFace 7days and counting. Worst (/zero) customer care. #hellovirgin

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almost 10 years ago

@British_Airways @stephjroos The least of my worries is personal info being public. more worrying is not having clean underwear.

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almost 10 years ago

@British_Airways Astounded by the lack of any customer care.We have lost days from our holiday.We expect to reimbursed for all of the costs

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almost 10 years ago

@British_Airways World tracer is not being updated.I have checked about 35 times.I have called baggage about 12 times.And emailed 3 times.

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almost 10 years ago

@British_Airways This is our 6th day in NY without luggage or info. No space for my rant here but please can you finally do something?!?!!!

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Victoria Roos