Associate Operations Director, Acute & Emergency Care Group @ NNUHFT. Physiotherapist. Passionate about quality care, leadership and growth. All views my own.
One of my all time favourite quotes- “There’s nothing weak about kindness and compassion. There’s nothing weak about looking out for others. There’s nothing nothing weak about being honourable. You’re not a sucker to have integrity and to treat others with respect,” Obama
Research by @CCLdotORG found teams with high degrees of psychological safety reported higher levels of performance & lower levels of interpersonal conflict. They also found that senior leadership teams reported the greatest differences in their perceived levels of psychological safety: it means that senior teams are the place where creative problem solving is most likely to be squashed & teams fail to collaborate & innovate together to their full potential. They suggest 8 steps for leaders to help create a more psychologically safe workplace:
1. Make psychological safety an explicit priority
2. Facilitate everyone speaking up
3. Establish norms for how failure is handled
4. Create space for new ideas (even wild ones)
5. Embrace productive conflict
6. Pay close attention and look for patterns
7. Make an intentional effort to promote dialogue
8. Celebrate wins
https://t.co/dEIKENNiY6
Adaptive leadership means shifting from being the leader who “knows it all” to the leader who's a “learn it all.” Five critical leadership skills for creating an environment in which learning things the organisation does not know how to do is valued over implementing flawlessly what it knows already:
1) Cross-cutting: leaders with more diverse networks create more value for the organisation.
2) Collaborating: fostering psychological safety to increase team performance.
3) Coaching: having critical conversations that develop others’ potential,
4) Culture shaping: shaping organisational culture by changing processes & systems.
5) Connecting: growing in empathy and authentic leadership.
https://t.co/7qTKh9F9lZ. By @HerminiaIbarra. Graphic: @tnvora
The principles of #CompassionateLeadership are now a key part of leading in health and care. But what is compassionate leadership and how can it benefit both staff and organisations? Find out more in our video and explainer: https://t.co/72ve7H8zed
Often as leaders, we get valued for taking action, rather than for thinking about things. It leads to short-term perspectives rather than the strategic, big-picture, long-term thinking we need for complex problems. Making time for magical thinking, especially collective thinking, really can change the world: https://t.co/2dt19UkRK9 By @peoplefirstps. Graphic: @grantdraws
A key role for leaders of change is to create a sense of belonging so everyone's seen & valued for their own unique selves. Diversity & inclusion are important, but belonging takes us a step further. When we feel we belong, we thrive, and so do the people around us. How to build a sense of belonging from @CCLdotORG https://t.co/1XvHTKz9Eh Graphic: @emilychang_SL
📢📢#NNUH are hiring 🎉🎉
@MedicineNNUH are seeking to #recruit healthcare assistants #HCA in our medicine division to provide quality patient care and supporting our amazing #nurses#doctors#AHP
Apply via scanning the QR code in the poster 📱💻 Deadline 2nd April 2023! ⌛️
Case study: “It's been a great opportunity to help shape the face of research” – how an NHS Director is helping to bridge the research gap | NIHR https://t.co/5uWwYv00DO
Delighted to take up role of Medicine Deputy Divisional Operations Director @NNUH! Thank you all colleagues in @NNUHDigital. I have really enjoyed working with you all. #teamNNUH#PRIDEvalues#patientcentredcare
Tom Gray explaining and promoting the use of #personalisedoutpatients at NNUH. Along with urology, gastroenterology, gynaecology and endocrinology we have made some real advances in pathway development. @Sheileebop @ChrisCobb54S Great engagement by our change team. Thankyou! 😀
'Colleagues are pulling out all the stops to get people seen as soon as they possibly can.'
NHS Chief Executive @AmandaPritchard visited teams at @NNUH to see how they are tackling COVID-19 backlogs and helping people get the routine and emergency care they need.
Wondering how a tech enabled virtual ward really works? Great film here made at Norfolk & Norwich showing the perspective of patients as they recover at home & from the clinical team caring for them #VirtualWard @NNUHChange #DigitalHealth