@ASOS_news customer service is shocking, wasted over 2 hours on a chat speaking to AI who keep repeating my complaint - You’ve delivered my parcel, your error, 111 miles away and you can only offer that need to drive a 5 hour round trip to collect my parcel?! Not good enough.
@SeatfrogHelp please can someone help me, I have emailed twice as I had a Seatfrog upgrade win on two tickets but the train was cancelled so I didn’t get to use them. How do I get a refund please.
@SeatfrogHelp please can someone help. I bid and won on an upgrade to first class for two tickets on Thursday but my train was cancelled so I couldn’t use them. I’ve mailed twice but no reply. I would like a refund please.
@SSE absolutely disgraceful that my 73 mum was on hold 1hr 20 minutes then cut off and has been on hold again over 40 minutes ago. Perhaps she should cancel her direct debit and wait for you to contact her???
@TheChase Did @paulsinha answer a question without buzzing in when there was 16 seconds left during Gordon's round, looks like he didn't but could be the editing #beatthechasers
Just took mum and @daulby_phil to watch @mrmichaelball and @AlfieBoe Bqck Together. Absolutely brilliant show we all laughed, sang along and even she’d a little tear or two. Thanks guys for being so brilliant and entertaining #backtogether#ballandboe
It’s Ruth’s 40th Birthday and she’s spending it with her #NHSnightingale family on a night shift
Like any other #NHS team we have made a right fuss of her
@ruttie12 we ❤️ you 😘🎂🧁
#OneTeam#NHSworkers@NightingaleLDN
@SkyHelpTeam@SkyUK I’ve now been on hold for 2 hours. This is just not good enough. It’s not even a free line so I’m dreading my bill. I want someone to contact me tomorrow to cancel this full contract please.
@SkyHelpTeam@SkyUK I’ve now been on hold to you for over 90 minutes when I was told it was a 25min queue. I daren’t hang up as god knows how long I’ll be waiting if I try again. I’m in my cooling off period and want to cancel. It should not have to be this hard to contact you.
Contacted M&S chat to make a complaint and was given an email address. Emailed that 2 days ago and still no reply. Not good enough @marksandspencer failings in service and then can’t even manage the complaints process #Complaint#poorcustomerservice#M&S