Victoria Raven

[Victoria Raven @VictoriaRaven2]

@STN_Airport any idea what’s going on with baggage reclaim for domestic flights… landed at 22.45 now 23.30 still no bags

[Victoria Raven @VictoriaRaven2]

@virginmedia We have spent hours and hours trying to get things up and running. Every time we get it set up a few hours later it is off line again and has to be reset.

[Victoria Raven @VictoriaRaven2]

@virginmedia sad to say that our decision to upgrade broadband and your Hub5 is the worse ever.
Hub5 is simply awful. Seems to reset with us knowing. Doesn’t work with Netgear equipment to support wifi networks and doesn’t does not work with Alexa light bulbs.

[Victoria Raven @VictoriaRaven2]

Any response? ATS have tried calling we job ref 127958877

[Victoria Raven @VictoriaRaven2]

@RAMPlimited urgent help needed I am stuck having g waited for over an hour for the authorisation to come through for my tyre repair. We have called and authorisation was confirmed but nothing th right system. ATS won’t release my car until you respond this is a joke

[Victoria Raven @VictoriaRaven2]

@sainsburys please contact me I have a complaint to urgently escalate

[Victoria Raven @VictoriaRaven2]

@o2 is the network down again? Lost all service/connectivity

[Victoria Raven @VictoriaRaven2]

@LandRover_UK urgently need to speak to customer relations Phone lines closed??

[Victoria Raven @VictoriaRaven2]

Thank you @PoppyLegion ♥️♥️

[Victoria Raven @VictoriaRaven2]

Great to have poppies in store this year. Thank you #poppyappeal https://t.co/SwbZ2MzfKP

[Victoria Raven @VictoriaRaven2]

@PoppyLegion How can we can poppy appeal donation boxes? Our independent supermarket has for decades supported the appeal but since the pandemic can no longer get appeal boxes in our shop for the local community :(

[Victoria Raven @VictoriaRaven2]

@ba why no open lounge at Stockholm T5?

[Victoria Raven @VictoriaRaven2]

@HollandCooper thank you for your great customer care this week. Arun, Sophie and Luca in the team were great in helping 🌟

[Victoria Raven @VictoriaRaven2]

@AXAHealth so onto day2 of trying to communicate with my health provider on an urgent matter….. yesterday starting at 1pm and finally got through just before 5pm. Trying the online chat… apparently it is connecting and I’m next although been stuck like that for 40mins

[Victoria Raven @VictoriaRaven2]

@AXAHealth I have been holding for almost 2hours :( I need to speak to someone to arrange an urgent claim. The lack of staffing is shambolic

[Victoria Raven @VictoriaRaven2]

@virginmedia Thanks. I have now escalated a complaint and will also report to @ofcom

[Victoria Raven @VictoriaRaven2]

@virginmedia experiencing broadband failure reported over a week ago and still no fix. Instead asked to wait another 24hrs even though. The hardware is faulty why not just provide good customer service a replace it asap? Paying for 350mb getting less than 100Mb.

[Victoria Raven @VictoriaRaven2]

@virginmedia Tbh it is just ridiculous. Paying over £100 per month and not receiving be service.
Time to change provider

[Victoria Raven @VictoriaRaven2]

@virginmedia This issue has already been identified by your colleagues in technical. I’m looking for an update on that. It has been on going for almost a month

[Victoria Raven @VictoriaRaven2]

@virginmedia Intermittent broadband connectivity and very slow speeds