@DPDCare wondering if u could shed some insight as to why one of your reported drivers who was involved in a hit & run (and killed my grans dog) is still doing local deliveries in the area 1 week later? No response after my family left a report / complaint which was ‘escalated’
@BootsUK received some of the best customer service I’ve ever had today in the opticians in your Craigleith Edinburgh store from Alex & wanted to say thank you. So polite, helpful, knowledgable & really went out of his way - one very happy customer 👌🏻🙏🏻
@ElCeeChic @ASOS_UK They’ve done it to me again yesterday - an order took 4 weeks to arrive (with premier delivery) so I returned it within 3 days of receiving it but not have a £135 voucher because they say it was returned after 28 days of making the order but that’s only because it arrived late😡
@ASOS What is going on with you guys?? An order took 4 weeks to arrive (too late for a wedding / holiday) so I returned it within days of receiving it & I’ve been given a refund credit because it was returned after 28 days?? IT TOOK 28 DAYS TO ARRIVE not to be returned 🤷🏼♀️😡
@ElCeeChic @ASOS_UK Make sure it’s not gone in as a refund “voucher” on your account? I had the same issue with a £300+ return until someone told me to look and right enough it was sat in credit notes 🤦🏼♀️
Seeing so many awful tweets - regardless of anyones views towards the royal family, I can’t help but feel sorry for the fact people have lost their Mum & Gran & I’d be devastated, in the same way as I would for anyone going through that. The world is nuts
@StevenFairlie@AdzGCol No I’ve never actually had those ones! I went for classic mince of course which absolutely has a minimal % of actual meat in it 😂
@HM_Passport shoutout to Dave in Glasgow who went above & beyond for me yesterday morning after an admin mix up which left me panicking / in tears at the office. He found the issue, sorted it quickly, made sure I was okay & was just the nicest. Thank you 🙌🏻
@Compellingreads@nextofficial I’m having the same issue via Asos but had planned on ordering a few bits from Next for an upcoming holiday but I won’t be now that I know they use Evri.
@cycleandy I’m having the same issue! Paid for next day delivery on Monday (items needed for a wedding tomorrow) and no update at all. Started a “live chat” to get help and got an unhelpful general message that made no sense. Shambles
@ASOS premier next day delivery should mean next day delivery - this has been an issue certainly for me for all of this year, why not state that it’s not next day if you or your couriers can’t commit to it?
@evri_parcel @ASOS hi - waiting on an order due yesterday (premier delivery) for a wedding this weekend, and no update on when / if it’s been dispatched or delayed. Tracking advises nothing….can someone help with this?