Vinit Maru

Viniii

[Vinit Maru @VinitMaru5]

@navisingh76 @_Kalyan_K @flipkartsupport @Flipkart @flipkartsupport Same happened with me as well few days back. Complains are closed without customer consent. Worst customer service of all time .

[Navdeep Singh @navisingh76]

No delivery happened for my order today as well
Mentally harrasment continues day on day. This is the 7 the day I have been following up with CS team.
Audacity of CS is they close the issue without even a resolution
Fed up, mentally harrased and tired @_Kalyan_K @flipkartsupport

[Vinit Maru @VinitMaru5]

@bankofbaroda @BankofBarodaCEOi again got a direct message to raise complain in portal. DPST73333058022 is the tracking no . Please don't resolve this until and unless u take customer satisfaction on this. Dont forward this request to branch manager as he is of no use and not helping at all

[Vinit Maru @VinitMaru5]

@bankofbaroda @BankofBarodaCEO I have my act in BOB madhuram junagadh Branch. Cheque was given in SBI branch for transfer and today I came to know check bounced. Reason mentioned is 'Other reason'Please specify. BOB branch manager is not answering .Can this be looked on priority

[Vinit Maru @VinitMaru5]

@bankofbaroda @BankofBarodaCEO Manager is not helping us what to do now ? Can u please tell me where to escalate this ? It's very bad to see same responses given to the customer again and again. Everytime u ask branch manager and close the request .Why will he accept his mistake ?Shall i attach recording here

[Vinit Maru @VinitMaru5]

@bankofbaroda @BankofBarodaCEO Just one request please don't give me the same reason. I don't want to keep my account in a bank where there is not customer complain is not answered. If something happens in near future with my money i have to suffer. Is this the way BOB handles customer grievances and complains

[Vinit Maru @VinitMaru5]

@bankofbaroda @BankofBarodaCEO Can I know the status of this? Its been a month now. To be clear manager denied to give us the reason of cheque bounce and that why i complained here. We have bring back the check bcz it was urgency and it was not out mistake anywhere in cheque. Please don't message with same rsn

[Vinit Maru @VinitMaru5]

@bankofbaroda @BankofBarodaCEO Do u want me to attach managers recording here where he is giving us different reasons and not talking with us properly. This is the last time I am requesting to please check and help us .

[Vinit Maru @VinitMaru5]

@bankofbaroda Cheque is not at all destroyed and cheque is still with us...Manager didn't give us the reason and that where I have raised this concerned to get some positive response but still it's going on in loop. @BankofBarodaCEO Can u please help us ? I m fed up of this now.

[Vinit Maru @VinitMaru5]

@bankofbaroda @BankofBarodaCEO Please call now. I tried calling the same number but it's not going through.

[Vinit Maru @VinitMaru5]

@bankofbaroda @BankofBarodaCEO I missed call from ur side. Please call me again to get more details and only if i can get the resolution.

[Vinit Maru @VinitMaru5]

@bankofbaroda Please don't send me the same responses against and again. Branch manager is not helping us and I want to know the reason for cheque bounce. Is this the way BOB works ? If customer is not getting any positive response where should they go ?

[Vinit Maru @VinitMaru5]

@bankofbaroda @BankofBarodaCEO Can i get some response on this ? It's been almost 20 days this is going on and on . Branch manager is not helping us. Can customer expect some response or it will be the same like branch manager was doing ? Where should customer go in such cases ?

[Vinit Maru @VinitMaru5]

@bankofbaroda How many times I have to tell the same that branch manager is not giving us the proper response. I was expecting a proper response in return for this but it's still the same going round and round in loop. Can I get reason for cheque bounce or not ?

[Vinit Maru @VinitMaru5]

@bankofbaroda @BankofBarodaCEO I don't have patience now .It's been almost 15 days this is going on and on . Customer is not free to hear the same reason again and again. Be clear , I want to know the reason of cheque bounce ? Please no technical reason proper reason I want to know . Can I get help from BOB?

[Vinit Maru @VinitMaru5]

@bankofbaroda @BankofBarodaCEO When customer message to BOB to reopen request customer representative tells the same thing to reopen from my end . See this

[Vinit Maru @VinitMaru5]

@bankofbaroda @BankofBarodaCEO I am not able to reopen the requests. Every time when it click on submit it says feedback comments not filled and there is not such editable field on the complaint details. Are u making customer fool and not allowing them to reopen or it is how the BOB works?

[Vinit Maru @VinitMaru5]

@bankofbaroda @BankofBarodaCEO Can I please know why this compaint showing as resolved with the same reason as in previous complaint.Can i expect to get the reason for the cheque bounce or shall I go ahead with filing a case in customer forum with recordings and all proofs ??

[Vinit Maru @VinitMaru5]

@bankofbaroda @BankofBarodaCEO I have raised another complain .DPST73232154447. Please escalate this now and I want a reason for cheque bounce.Manager is not helping us. Why the last complain was closed without customer consent ?Is there any resolution we can expect from BOB ?