Virgil Ghic

Helping ecommerce businesses reduce Customer Support Tickets

[Virgil Ghic @VirgilGhic]

Hi, my name is Johnny and I placed down an order for a t shirt but I can’t seem to track my order. I can’t download the shop app in the App Store because I have a older phone model. Is there anyway I can track my order? It’d be helpful to know. Thanks

[Virgil Ghic @VirgilGhic]

@nickeubanks I write on my own the key ideas and use rewrite from jasper to make it sound better

[Virgil Ghic @VirgilGhic]

@brentwpeterson @rksomani This is even more disappointing 🤣

[Virgil Ghic @VirgilGhic]

It’s the Amazon Competitive advantage, an outstanding fulfilment network that made Amazon insanely convenient married with Amazon Pay.

#amazonbuy #amazonprinme #ecommerce #dtc #shopify

[Virgil Ghic @VirgilGhic]

Amazon lost in Q1 a total of approx. $6Billion.
$2B due to inflation, gas prices and logistics cost which reached 38% of the revenue (6% increase)
$2B due to over building warehouses
$2B due to over hiring during pandemic #amazonprime #dtc #shopify

[Virgil Ghic @VirgilGhic]

The Buy with Prime button is way more than a “FAST checkout” :)) Apple Pay, Google Pay or Bolt Checkout (which based on latest reports has a little over 800 customers).

[Virgil Ghic @VirgilGhic]

@nickeubanks https://t.co/uVjBLoGOog

[WeSupply Labs @WesupplyLabs]

Shopify stock plunged 15% yesterday and an additional 8.5% todays, the stock price was $1,669 in November 2021 - today's low was $357

Is the Shopify era done or what is really happening?

Let’s dive deep into it and see if this is just a damaged stock or a damaged business? 👇

[Virgil Ghic @VirgilGhic]

Starting off Shoptalk with Startup Pitch. By far my favorite track #shoptalk2022 #Retail #startup

[Virgil Ghic @VirgilGhic]

This is extremely true! I personally don’t like small talk…

[Adam Grant @AdamMGrant]

We stick to small talk to avoid awkwardness, but deep talk is surprisingly enjoyable.

7 experiments: in deep conversations, we feel happier, more connected, and less uncomfortable than expected.

A place to start: instead of asking people what they do, ask what they love to do.

[Virgil Ghic @VirgilGhic]

This is the coolest initiative 👏

[Hootsuite 🦉 @hootsuite]

Brb. Sleeping 😴

[Virgil Ghic @VirgilGhic]

Almost every customer we have is running into supply chain issues! We have a solution for them though 🙂🧑🏼‍💻

[Casey Armstrong @CaseyA]

With record low inventory-to-sales ratios across the board, if you are in ecommerce, you need to read @digitallynativ's latest thread...

[Virgil Ghic @VirgilGhic]

Intelligent Dispositions is now available in WeSupply Labs 🙂 Get it up on your website before the #Returnageddon starts! @WesupplyLabs

Which of the following is your biggest challange?
return to vendor/dropshipper
return to the closes warehouse
return to a Recycling or Repair

[Ben Garvey @bengarvey]

“Don’t confuse happiness for lack of ambition.” @natalienagele #FounderFactory

Really love Natalie’s view on business and enjoying the whole journey, not just the exit.

[Virgil Ghic @VirgilGhic]

@natalienagele 100% agree with you! Such an inspirational talk! Focusing on happiness whille building the company must be top priority for everybody, else why would we do it? Great start @startupleaders

[WeSupply Labs @WesupplyLabs]

We're so excited to welcome our friends from @CaseMate !
This holiday season their customers will be receiving email and SMS notifications about their shipments in real time - no more WISMO or lost and stolen packages!
That's the real post-purchase experience we're proud to power