@flipkartsupport@WhiteboardMark5@Flipkart@jagograhakjago@consaff 4/4 Support: I asked for a call twice today. Agents say 'I can only help through chat', then close the chat with 'Thanks for contacting us'. No resolution, no human. I want delivery within 48 hours or a refund. Next step: National Consumer Helpline. @Flipkart
@flipkartsupport@WhiteboardMark5@Flipkart@jagograhakjago@consaff 3/4 Flipkart's timeline: package left Farukhnagar on 20 Oct, 'yet to reach hub nearest to you'. Ekart: dispatched to Hastal Road Hub at the same minute, no scan since. Agents say it's 'at Farukhnagar'. It sat there 6 days (14 to 20 Oct). Nobody can explain why
@Flipkart@jagograhakjago@consaff 3/3 I'm giving Flipkart 48 hours: deliver it or refund me. After that I go to the National Consumer Helpline and the Consumer Commission. Someone senior, please step in. @Flipkart@jagograhakjago
@Flipkart@jagograhakjago@consaff 2/3 The laptop: promised 17 Oct. Then 22. Then 23. Then 24. Then 26. Ekart says it was dispatched to Hastal Road Hub on 20 Oct. The app says it hasn't reached my hub. Agents say it's at Farukhnagar. Three versions of one parcel.