Katie Vivas

[Katie Vivas @VivasKatie]

@CommunityAmerCU update: 2 hours on the phone. Multiple disconnects. 7 transfers. Customer Service > credit card services > CS > CC > CS > CC > CS > CC …. NOTHING accomplished! Why does no one know how to change a billing address???? Terrible!

[Katie Vivas @VivasKatie]

@CommunityAmerCU what is the best way to talk to someone in cx to accomplish something? I’ve been on hold for over 90 mins, on my 6th transfer. All say I need a supervisor, I’ve yet to be transferred to anyone who can help. I’m transferred in circles. So frustrating!

[Katie Vivas @VivasKatie]

@SouthwestAir I DMd you.

The seats I upgraded and paid for remained empty the entire flight. We should’ve been in row 6 with a middle and window seat… instead were moved to row 21 with an aisle and middle. So Annoying.

This happened to several passengers on the same flight

[Katie Vivas @VivasKatie]

Hey @SouthwestAir can you explain the rationale behind having customers choose their seats at booking, pay for an “upgraded” seat, just to have the gate attendants change the seats to the back of the plane just before boarding? That’s quite the trick to gain more money..

[Katie Vivas @VivasKatie]

@KP30945662 @SouthwestAir There were several of us that they reseated. Meanwhile the seats I paid for, remained empty the entire flight

[Katie Vivas @VivasKatie]

@khokhophuff @SouthwestAir Lmao! Ok.

[ᗰᗩƳᖇᗩ @LePapillonBlu2]

What Trump Derangement Sydrome really looks like.

[Alexandria Ocasio-Cortez @AOC]

Reminder that the Epstein Files are supposed to be released on Friday and every political development that you see between now until then should be viewed with that in mind.

[Katie Vivas @VivasKatie]

@thenorthface I’ve heard from FedEx. Problem hasn’t been resolved, but at least they’re now making an effort. Are you willing to do ANYTHING?!?!

[Katie Vivas @VivasKatie]

@thenorthface & @FedEx @FedExHelp your customer service is unmatched TERRIBLE!!! I have been trying to get my package since NOV 30th! live tracking update “deliver exception- future delivery requested”. NF says talk to FX, FX says NF has to do it. No one is helping! HELP ME!!!!

[Mister Race Bannon @MrRaceBannon]

Happy Birthday President Trump

[Bleacher Report @BleacherReport]

DRAKE WHEN NOT LIKE US COMES ON 😭 https://t.co/5ILL2HSb3W