VoiceBase Inc., A LivePerson (LPSN) Company

AI-Powered Voice Analytics for the Enterprise Contact Center 📊
#speechanalytics #contactcenter #ai #nlp #cx #businessintelligence

[VoiceBase Inc., A LivePerson (LPSN) Company @VoiceBase]

We’re excited to announce that @LivePerson, a global leader in Conversational AI, has acquired @VoiceBase! Together we will take our mission of helping people make better decisions from voice data to the next level.
Learn more: https://t.co/C8HenEP13M

[RingCentral Developers @RingCentralDevs]

Hey #Developers make sure to read @Grokify's article "DLP for Developers Overview— @amazon Macie, @Google DLP API and VoiceBase" to learn more about this 😁!!! #APIs #DataLoss #DataLossprevention #AWS #Security #Infosec

https://t.co/pSzr52jjO2

[VoiceBase Inc., A LivePerson (LPSN) Company @VoiceBase]

VoiceBase featured in "72 Top San Francisco Business Intelligence Companies and Startups of 2021" via Best Startups for innovation in the #BusinessIntellgience space. Read More:
https://t.co/M1elomxHvo
#BITools #BigData #SpeechAnalytics #SentimentAnalytics

[VoiceBase Inc., A LivePerson (LPSN) Company @VoiceBase]

@mjamesruggiero Thanks Michael we will look into that!

[VoiceBase Inc., A LivePerson (LPSN) Company @VoiceBase]

Measuring and analyzing the voice of the customer is a crucial function to maintain a strategic advantage in today’s competitive market. Learn how to measure and manage #VOC data for business insights.

Read our full guide:
https://t.co/gjl6kpVC1y

[VoiceBase Inc., A LivePerson (LPSN) Company @VoiceBase]

Learn how leading brands are leveraging #SpeechAnalytics technology to grow their business: https://t.co/bf5MKyhyt9

#CX #AI #CallCenter

[VoiceBase Inc., A LivePerson (LPSN) Company @VoiceBase]

How to stay on top of the latest customer feedback, pain points, trends, and keywords:
https://t.co/JIhyZwhxiN

#CX #VOC #CustomerIntelligence #NLP #ASR #SpeechToText

[VoiceBase Inc., A LivePerson (LPSN) Company @VoiceBase]

Love to see #data rockstars doing great things together!

[VoiceBase Inc., A LivePerson (LPSN) Company @VoiceBase]

Tips for engaging remote #CallCenter agents: Gamification, collaboration tools, and informed coaching. Read more here:
https://t.co/LZYIkF8Qjo

#ContactCenter #WFM #analytics

[VoiceBase Inc., A LivePerson (LPSN) Company @VoiceBase]

"What's in your calls today will show up in your financial statements tomorrow." -Jay Blazensky, CRO @VoiceBase, on the importance of voice of the customer analytics for transformational insights.
#VOC #VoiceOfTheCustomer

https://t.co/1MtUi3Y2DP

[VoiceBase Inc., A LivePerson (LPSN) Company @VoiceBase]

Scrubbing sensitive data like payment details for contact center audio files and transcripts paves the way for digital transformation and insights across the enterprise.
https://t.co/1MtUi3Y2DP

#CustomerIntelligence #VoiceAnalytics

[VoiceBase Inc., A LivePerson (LPSN) Company @VoiceBase]

A Fortune 500 telecommunications provider needed a solution to accurately redact sensitive PCI data for their contact center. Learn how they did it: https://t.co/1MtUi3Y2DP

[VoiceBase Inc., A LivePerson (LPSN) Company @VoiceBase]

Learn how automating the redaction of payment info and other data helps call centers stay compliant while delivering quality customer service: https://t.co/1MtUi3Y2DP

#PCI #Compliance #ContactCenter

[VoiceBase Inc., A LivePerson (LPSN) Company @VoiceBase]

Press Release: Learn how Voicebase provides the foundation to transformational analytics through automated PCI / PII redaction within the call center.
Read more here: https://t.co/1MtUi3Y2DP

#callcenter #PCI #compliance #digitaltransformation #analytics #pressrelease

[VoiceBase Inc., A LivePerson (LPSN) Company @VoiceBase]

#AI, Agent experience, voice analytics, cloud, and more trends every business should know to stay competitive with their call centers. Read more: https://t.co/IeSfU8oI98

#ContactCenter #CcaaS #BPO #CustomerAnalytics

[VoiceBase Inc., A LivePerson (LPSN) Company @VoiceBase]

Improving #BPO sales efficiency - how @avantivesol took a unique approach: https://t.co/4ZbyRVxLIF

#contactcenter #marketinginsights

[VoiceBase Inc., A LivePerson (LPSN) Company @VoiceBase]

5 Actionable Tips to Leverage #AI for #CX: https://t.co/xTuBO5jAC7

#speechanalytics #voiceisthenewdata

[VoiceBase Inc., A LivePerson (LPSN) Company @VoiceBase]

Why fraudsters ❤️ call centers and what you can do about your over the phone payment security: https://t.co/KHgD2AQYLL

#contactcenter #PCI #callcenter #analytics

[VoiceBase Inc., A LivePerson (LPSN) Company @VoiceBase]

Case Study: How Delta Dental of Washington Improved #CX and lowered #contactcenter costs with conversational analytics: https://t.co/qQi9GbV8Cj

#callcenter #VOC #customerinsights

[VoiceBase Inc., A LivePerson (LPSN) Company @VoiceBase]

Thanks for the shout-out, @analyticsinme !
#voicebase #NLP #ContactCenter

[Analytics Insight @analyticsinme]

What are the Top 10 Voice AI Startups To Watch in 2021?
https://t.co/G5JnEsPXiv
#Top10 #VoiceAI #Startups #ArtificialIntelligence #SpeechRecognition