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Tech enthusiast | Digital Marketing & SEO | Sharing my Lenovo experience 📢 | On a start-up journey 🚀

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@Lenovo_in, @Lencare_in’ s exclusive store #ComnetInfotechBaliNagarNewDelhi.
sold me a 'tampered' laptop as NEW.
Their North Business Partner, Alok Mishra, claimed I’m the “first owner” — and also said he’s “not technical.”

Even after seeing clear evidence of:
🔸Device set up months before purchase
🔸Event Viewer logs wiped
🔸System renamed multiple times
🔸Windows installed twice (in Feb & just before handover)
🔸Logs showing clear signs of prior use.

If he can’t tell ‘new’ from ‘tampered’, that’s not a lack of knowledge — that’s MISSELLING.

Buyers, beware of buying #Lenovolaptop

#UsedSoldAsNew #ConsumerAlert #LenovoLaptop #ConsumerRights #UnfairTradePractice
@NCH1915 @jagograhakjago @consaff @consumerforum_ @consumerForumCF @inconsumerforum @skatyal1

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Arman, @Lenovo_in, @Lencare_In & #ComnetInfotechBaliNagarNewDelhi,
say in DM that they’ve “already shared findings over call and email.”
Here’s the actual last email response on the left from their escalation team — only says “we have escalated.”
Why mislead instead of addressing the tampering & wiped logs? @Lenovo_in @Lencare_In
I clearly said I do not want to receive DMs unless you are resolving the issue.

#NotBackingDown
#UsedSoldAsNew #ConsumerAlert #LenovoLaptop #ConsumerRights #UnfairTradePractice

@NCH1915 @jagograhakjago @consaff @consumerforum_ @consumerForumCF @inconsumerforum @skatyal1

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@Lenovo_in’s exclusive store #ComnetInfotechBaliNagar (New Delhi) sold me used laptop #UsedSoldAsNew.
Eventviewer Logs were deleted 2 months before the purchase date of April 30 2025.
@Lenovo_in, @Lencare_in - How can a brand-new laptop have logs wiped out even before its sold?
#LenovoComplaint #UsedSoldAsNew #UnfairTradePractice #ConsumerGrievance #Lenovolaptop #ComnetInfotechBaliNagar #Complaint
#jagograhakjago #NCH1915 #NationalConsumerHelpline
@NCH1915, @jagograhakjago, @consaff

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Arman, @Lenovo_in, @Lencare_In & #ComnetInfotechBaliNagarNewDelhi,
I’ve already made it clear that I do not want to receive DMs unless you are providing a resolution.

Asking me to “understand” without addressing the tampering, wiped logs, and misrepresentation is not acceptable.
Please respond publicly and with a concrete solution.

#NotBackingDown
#UsedSoldAsNew #ConsumerAlert #LenovoLaptop #ConsumerRights #UnfairTradePractice

@NCH1915 @jagograhakjago @consaff @consumerforum_ @consumerForumCF @inconsumerforum @skatyal1

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Ah @Lenovo_in & @Lencare_in, is it a dilemma to admit your store’s #ComnetInfotechBaliNagarNewDelhi's mistake publicly — or is selling tampered devices just common practice in exclusive stores?

Even after seeing clear evidence of:
🔸Device set up months before purchase
🔸Event Viewer logs wiped
🔸System renamed multiple times
🔸Windows installed twice (in Feb & just before handover)
🔸Logs showing clear signs of prior use

Yet @Lencare_in, @Lenovo_in and their North BP, Alok Mishra, would rather defend a rogue store #ComnetInfotechBaliNagarNewDelhi –than stand with a paying customer.

Stand up for something better than a rogue store, @Lencare_in @Lenovo_in.
Get your values right — even in selling. #NotBackingDown

#UsedSoldAsNew #ConsumerAlert #LenovoLaptop #ConsumerRights #UnfairTradePractice
@NCH1915 @jagograhakjago @consaff @consumerforum_ @consumerForumCF @inconsumerforum @skatyal1

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@tushar_240287 @indSupremeCourt @LiveLawIndia @barandbench @Letsvakilsearch @PMOIndia @BBCHindi @nch1915 I am facing the same issue — @Lenovo_in @Lencare_in #ComnetInfotechBaliNagar sold me a “new” @LenovoLegion that was clearly used. Its been 3+ months, fighting for refund.

Here's what happened: https://t.co/EZknC5K8YC
cc: @VoiceModeOn

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@Lenovo_in’s exclusive store #ComnetInfotechBaliNagar (New Delhi) sold me used laptop #UsedSoldAsNew.
Eventviewer Logs were deleted 2 months before the purchase date of April 30 2025.
@Lenovo_in, @Lencare_in - How can a brand-new laptop have logs wiped out even before its sold?
#LenovoComplaint #UsedSoldAsNew #UnfairTradePractice #ConsumerGrievance #Lenovolaptop #ComnetInfotechBaliNagar #Complaint
#jagograhakjago #NCH1915 #NationalConsumerHelpline
@NCH1915, @jagograhakjago, @consaff

[❁ @Good__old_days]

We need an impartial & fair Ombudsman for Consumer Affairs who has legal authority to penalize companies. @jagograhakjago. National Consumer Helpline @nch1915 & Consumer Court not good enough

Companies should not get away with cheating customers!

@PMOIndia @NarendraModi

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@LenovoSupport @Lencare_in @Lenovo_in
Received DM again from CHX_Lenovo explaining what @Lenovo_in defines as 'new'. Screenshot attached below.
This time, it’s “Chx_Lenovo" Same script. Same denial.
New name. Still no resolution.
Let’s be clear:
You say “new” means unused — yet my system shows:
🔸 Set up in February (2 months before purchase)
🔸 Logs wiped before delivery — why?
🔸 System renamed in April — why rename it on the purchase date?
🔸 OS installed in February — why reset again on purchase date, April 30th?

All this before I even opened the box. And you still call it “new”?
That’s not unused. That’s tampered, repackaged, and misrepresented.
You've ignored every technical proof and chosen to stick to a convenient script.
Stop spinning and deflecting.
Start owning the issue and resolving it.
#Notbackingdown — if Lenovo won’t help its customers, I still have multiple channels to pursue this.
#LenovoComplaint #UsedSoldAsNew #ConsumerGrievance #ComnetInfotechBaliNagar
#UnfairTradePractice #ConsumerRights #LenovoLaptop #jagograhakjago #NCH1915
@NCH1915 @jagograhakjago @consaff @consumerforum_ @Let_us_boycott @inconsumerforum @consumerForumCF @skatyal1

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@LenovoSupport @Lencare_in @Lenovo_in
Kate, repeating the same script doesn't change the facts.
You claim “a comprehensive investigation” — yet never addressed:
🔹 Windows installed in Feb (before my purchase)
🔹 Why were logs wiped before delivery on Apr 30th?
🔹 Why was system renamed multiple times?
🔹 Again why OS was reset on April 30 — the purchase date?

If that’s “unused” and “pristine,” then what exactly is Lenovo’s definition of “new”?

I’ve already shared technical proof. You’ve shared deflection.

Again, please refrain from sending DM's as its taking us nowhere.

Stop messaging me from different names — Umer, Maru, now Kate.
Changing the person name doesn’t change the response — it’s still the same denial, same script, and no resolution.

Not interested in a merry-go-round of names.

Stop dodging accountability, No more DMs unless you're resolving the issue.

#LenovoComplaint #UsedSoldAsNew #UnfairTradePractice #ConsumerGrievance #LenovoLaptop #ComnetInfotechBaliNagar #Complaint #consumerforum_
#jagograhakjago #NCH1915 #NationalConsumerHelpline
@NCH1915 @jagograhakjago @consaff @consumerforum_ @Let_us_boycott @consumerForumCF @inconsumerforum @skatyal1

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Has anyone else bought a #LenovoLaptop from @Lenovo_In @Lencare_In_In “exclusive store” such as #ComnetInfotechBaliNagar and received a used laptop passed off as new?
#ComnetInfotechBaliNagar sold me a tampered device, @Lencare_I@Lencare_In ignored my complaint — and now seem more concerned about my tweets than fixing the issue.
Please RT — let’s make sure this doesn’t happen to anyone else.
#LenovoComplaint #UsedSoldAsNew #UnfairTradePractice #ConsumerGrievance #LenovoLaptop #ComnetInfotechBaliNagar #Complaint #consumerforum_

#jagograhakjago #NCH1915 #NationalConsumerHelpline
@NCH1915 @jagograhakjago @consaff @consumerforum_ @Let_us_boycott @consumerForumCF @inconsumerforum @skatyal1