Voitec

When System Integrators are in need of support, they come to Voitec. We specialise in Voiceover IP Switchboard Attendant Consoles and Contact Centres

[Voitec @Voitec2]

Client asks about #VoiceAI. The meeting shifts. Everyone nods, but are they talking about #IVR replacement, automation, or something else entirely? Nailing the use case before scoping saves everyone time. Let’s chat. #Voitec

https://t.co/blhMabQ8bh

[Voitec @Voitec2]

Switchboard vs #AttendantConsole vs #ContactCentre? What's the difference? We clarify the terminology & help #SystemIntegrators design the perfect blend of reception excellence and customer service. Let's talk! #Voitec

https://t.co/blhMabQ8bh

[Voitec @Voitec2]

The ArchiTech team is at #DigitalHealthFestival and Voitec is joining them on the stand! 8,000+ healthcare leaders, 2 big days. Visit us to explore #AIinHealthcare, secure networking & smarter patient engagement. Attending #DHF26? Come say hello or DM us.

https://t.co/otV9jxhB22

[Voitec @Voitec2]

Healthcare switchboards can't afford to fail. #samwin #HealthcareConsole delivers intelligent #CallRouting, on-call directories, & incident management, in one interface. #HealthcareProviders trust #Voitec. https://t.co/xG0CZ5wwyl

[Voitec @Voitec2]

And that's a wrap! Huge thanks to everyone who joined our Build-a-Bot Workshops in Sydney, Melbourne & Canberra, thanks to @AWSCloud hosted by #Voitec & @creativevirtual Real hands on #VoiceAI & #Chatbot builds, no tech background needed. Join the waitlist for next time!

[Voitec @Voitec2]

Every #SystemIntegrator faces complex projects beyond current expertise. #Voitec becomes your communication superhero sidekick. Specialist engineers providing technical superpowers on demand. We empower, never compete.

[Voitec @Voitec2]

#VoiceAI delivers 13× ROI & 25% higher conversion rates than human agents. Handle routine enquiries with context-aware intelligence while reducing missed calls by 40%. Transform ContactCentre operations with #Voitec.

https://t.co/xjWOurV5Mb

[Voitec @Voitec2]

High-value customer interactions demand perfection. #Surfly #CoBrowsing delivers secure, universal web collaboration across any website with enterprise security, field masking & audit logs. No downloads, just results.

https://t.co/8SWz4T7HnQ

[Voitec @Voitec2]

Deploying complex #VoiceSolutions requires specialised #SystemIntegrators. We act as your extended, local team for deployment support & training, while you keep client ownership. See how this partnership works for you.

https://t.co/k1kmdf7zeQ

[Voitec @Voitec2]

#VoiceAI #IVR. It doesn't just route calls, it executes processes. CRM lookups, order tracking, hospital food ordering. Built for high-volume environments where unhandled calls cost real money. #Voitec https://t.co/8YxFnZ521N

[Voitec @Voitec2]

After-hours calls going to voicemail? #SamwinAI·ttendant uses real-time natural language understanding to engage callers like humans. Access directories, connect instantly or send follow-up emails automatically. Never miss an opportunity.

https://t.co/xG0CZ5wwyl

[Voitec @Voitec2]

Transform #CustomerInteractions with #Surfly:

✅ Resolve issues instantly
✅ Build loyalty with personalised experiences
✅ Streamline the #CustomerJourney
✅ Reduce costs
✅ Improve employee experience

Integrate Surfly with your #ContactCentre today!

[Voitec @Voitec2]

Critical moments demand reliable comms. #samwin #HealthcareConsole delivers call prioritisation, phonetic search, Teams/Webex integration for hospitals. Find out more about our Technology Partners on our website.

[Voitec @Voitec2]

Scale your #ContactCentre on demand with #CXCLOUD Flex. Pay-as-you-go pricing, no long-term contracts, launch in days. #Omnichannel + #AI + #RealTimeAnalytics. Perfect for agile businesses across AUS & NZ. Get in touch.

https://t.co/blhMabQ8bh

[Voitec @Voitec2]

🔒 #Voitec achieves ISO/IEC27001:2022 certification for our #InformationSecurityManagementSystem, certified by #PrescientSecurity. System Integrators can partner with confidence knowing our #ISMS meets internationally recognised standards.

https://t.co/Jc1RZZeTED

[Voitec @Voitec2]

Running busy front desk with #AttendantConsole delays? #Heedify's #MicrosoftCertification delivers validated #TeamsIntegration with predictable transfers & accurate presence. Reduce support requests & improve #CallHandling.

https://t.co/YeRGLNaU0t

[Voitec @Voitec2]

Empower #students with seamless digital support in higher education using #CoBrowsing technology like Surfly. Enhance student experience and retention effortlessly.

🔗 Learn more: https://t.co/vBarnJiqpI

[Voitec @Voitec2]

Still using rigid phone menus? #VoiceAI turns "Press 1 for Sales" into natural, human-like dialogue. Understand intent, resolve queries 24/7 & reduce operational complexity with integrated #ConversationalAI solutions. Let’s discuss how it works for you.

https://t.co/Mn300UFqhh

[Voitec @Voitec2]

Tired of customers struggling to explain issues over chat? #Surfly #CoBrowsing lets agents guide customers securely without downloads. Improve conversion rates & reduce escalations with visual engagement.

https://t.co/fo9dGK7tUg

[Voitec @Voitec2]

Need to launch a #ContactCentre in days, not months? #CXCloudFlex delivers on-demand capability with pay-as-you-go pricing, omnichannel engagement & #IntegratedAI. Scale up or down with complete flexibility.