@hchhawchharia We sincerely apologize for the delay in response. The refund of your order is initiated into your bank account and it will reflect within 3-5 working days.
@hchhawchharia Our sincere apologies for the delay in response. The refund was initiated into your voonik account on 20th february, kindly check your credit balance.
@adyblazecorp We sincerely apologize for the inconvenience caused. We have forwarded the issue to the concerned team, kindly allow us some time we will resolve the issue asap.
@Ayaan16khan1 Dear Ayaan, The amount of Rs.650 is transferred through NEFT with UTR number KKBK193649656697. Kindly check your account balance if the amount is still not reflecting then please share us the bank statements from 29th Dec 2019 till the current date to our Email ID:[email protected]
@Ayaan16khan1 The refund of your order is initiated on 30th Dec with UTR ID-KKBK193649656697 and will reflect in your account within 3-5 working days. Thank you for your patience!
@Ayaan16khan1 Dear Ayaan, your bank details are sent to the refund team. Once the refund is initiated we will send you the reference ID and the amount will reflect in your account within 3-5 working days.
@Ayaan16khan1 The amount can be transferred to paytm bank account details which include account number and IFSC code. Note: Amount cannot be transferred to any wallets with only phone number.
@Ayaan16khan1 Kindly share us your paytm bank account details. Also, please note that the amount cannot be transferred to any wallet unless it's a prepaid payment.
@Ayaan16khan1 As We mentioned earlier, you have subscribed for Voonik Primo in your order. Hence, the primo charges are deducted and the remaining product price is refunded in your account. You are now a primo member for next 6 months from the date of subscription.
@Ayaan16khan1 As per the order details, You have subscribed for Voonik primo of Rs.149/- for 6 months. The primo charges are non refundable hence only the remaining amount is refunded. No Cod and shipping charges will be applicable for next six months as you are a Primo member.
@hchhawchharia We're extremely sorry that you had to face such difficulties. We see that the refund is already done to your voonik account, Kindly place the fresh order through the prepaid mode of payment and by applying credits. Please revert back for further clarifications. Thank You!