@tuamigomac Hi, Charly. We apologize for the inconvenience. We'd like to help you with this. Please send us a DM so our team can assist. We'll wait to hear from you. https://t.co/ZnSWKZQSyz
@jellykellyman Response:
Hello! If your Wemo product is still under warranty on or after January 31, 2026, you may be eligible for a partial refund. Refund requests will not be processed before that date. https://t.co/ZnSWKZQSyz
@G2TT25 Hi! We completely understand your frustration โ this is a big change, and we truly appreciate your loyalty to Wemo over the years. Kindly DM us for more of the details.
@G2TT25 Hi! We're so sorry for the frustration this has caused. We know how much youโve invested in Wemo, and itโs never easy to hear news like this. Kindly DM us for more details.
@FoxEbenBrown Hi! We completely understand your frustration โ this is a big change, and we truly appreciate your loyalty to Wemo over the years. Kindly DM us for more of the details.
@mchally Hi there! We apologize for the hassle that the Wemo update has caused you. To assist you further, kindly DM us your email address associated with your Wemo App along with the product details like model and serial number of your Wemo device.
@kodywillnauer Weโve read your feedback, and we totally understand where youโre coming from. We sincerely apologize for the inconvenience.
For more information about the shutdown, please refer to this link: https://t.co/0pQDKf6Un9
@_SaulGoodman79 We got your tweet Rich, and we hear your feedback. We sincerely apologize for the inconvenience.
For more information about the shutdown, please refer to this link: https://t.co/0pQDKf6Un9
@mrdctaylor This was a very difficult decision for us, and we sincerely regret any inconvenience it brings. If your device is under warranty on or after January 31, 2026, you may be eligible for a partial refund. You can find full details here: -2012https://www.belkin.com/Wemo
@Scot_J_Goodman Hi Scot! The disappointment is truly understood. And it saddened our heart too to come such decision. Our sincerest apologies related to this matter.
@OpticianMike We understand your sentiments about this Mike, and we deeply apologize for the inconvenience. Nevertheless, your feedback is duly noted.
For more information about the shutdown, please refer to this link: https://t.co/0pQDKf6Un9
@dpstud Hi Dave. We understand how you feel about the Wemo end of life announcement. Rest assured that we have taken note of your feedback and shared it with our team. To check if your Wemo devices are eligible for a partial refund, please visit this link: https://t.co/0pQDKf6Un9.
@thenickarcade Hi Nick! We're truly sorry for the hassle this has caused. Certainly this is not the outcome we want you to have after days of finding solution to the issue. Kindly provide us your contact details and product model for us to properly document the issue.
@AngryBeav Weโre currently coordinating with our team to look into the issue. In the meantime, we kindly ask that you monitor the connection over the next 24โ48 hours to see if the issue resolves itself. Your patience is greatly appreciated as we continue our investigation.
@BenJDitzel Hi Ben! Thank you for reaching out and sorry to hear abut what happened to your Wemo devices. No worries-we'll explore all possible options to assist you in resolving the issue. Kindly share with us your email address associated with Wemo app over DM. We'll continue from there.
@CKA_757 Hi! It's good to know that it is working now. With the NFC sticker issues, please make sure your iOS device supports NFC connections. Otherwise, you may use the HomeKit code instead for set up. You can DM us directly for further assistance with our Wemo products.
@CKA_757 We got this. We'll wait for your DM and for the meantime, kindly try to uninstall and reinstall the Wemo App to see if the issue persists. Furthermore, we also recommend using another compatible handheld device to install the Wemo app and set up the Wemo switches.
@CKA_757 We're sorry for the inconvenience; rest assured that we have taken note of your feedback. Please send (DM) us the following info so that we can help you further:
-model & serial number of the affected Wemo
-their light status
-copy of your receipt
-version of the Wemo app