CommunityWFM

Provides cloud-hosted, 100% browser based, forecasting, scheduling, adherence, WFM solutions for contact centers of all sizes. See how -

[CommunityWFM @WFMSG]

Happy 2026! Do you want to schedule agents like a pro this year?

⬇️ See below ⬇️

Learn more about modern contact center scheduling with CommunityWFM today! https://t.co/aeTb4t0bpJ

[CommunityWFM @WFMSG]

❓What if... you just need the right forecast and schedule without all the hassle?

💡CommunityWFM provides multiple scheduling options which couples perfectly with our modern AI forecasting solution.

Learn more: https://t.co/w5p3ILo7RG

[CommunityWFM @WFMSG]

❓ Tired of spending hours on forecasting for your contact center?
✅ Let AI driven forecasting do the work for you!

Learn about our powerful AI forecasting technology 👇

[CommunityWFM @WFMSG]

📅 Scheduling a contact center comes down three important factors 📅

1️⃣ Mastering unique business rules
2️⃣ Utilizing historical information properly
3️⃣ Having accurate agent availability

CommunityWFM unites all three factors together.

Learn more: https://t.co/6H4OLaPC83

[CommunityWFM @WFMSG]

CommunityWFM has what you're looking for in a workforce management solution...

✅ Modern AI forecasting and scheduling
✅ Automated agent attendance monitoring
✅ AI driven intraday reporting
✅ Automated schedule adjustments

⬇️ See more for yourself in our video below ⬇️

[CommunityWFM @WFMSG]

We’re excited to announce that CommunityWFM will be attending @IntelisysCorp Channel Connect 2025 as a proud sponsor.

Join us in Austin on November 3-6 for an unique experience where the channel gathers and innovates!.

Register today and meet us there! https://t.co/wP26P4QBXV

[CommunityWFM @WFMSG]

We’re thrilled to announce the acquisition of CommunityWFM by RingCentral.

Learn more: https://t.co/kz1JeIg0w5

[CommunityWFM @WFMSG]

📅 How does your contact center value tracking agent activity? 📅

Check out the 4 key benefits of contact center schedule adherence below to better understand why adherence matters so much.

Want to learn more about this topic? Read our blog post ➡️ https://t.co/nscriS5Klw

[CommunityWFM @WFMSG]

🔥 Hot off the press! 🔥

We have unveiled our new advanced AI driven forecasting technology. Read the full press release here: https://t.co/86wF4BJfoD

[CommunityWFM @WFMSG]

What report moves the needle in your contact center?

Here's our new infographic spotlighting the top 5 contact center WFM reports.

Want to learn even more about these reports? Check out our blog post on the topic ➡️ https://t.co/2LGJHtV0Jo

[CommunityWFM @WFMSG]

Does your contact center schedule agents like a pro? 🏅

Learn more about experienced agent scheduling strategies and how they compare to more novice ideas over at our blog - https://t.co/ZLVCKXEJPy

[CommunityWFM @WFMSG]

Want more stats and information about how 🌱 Gen Z 🌱 fits into the contact center?

Download our whitepaper on Optimizing Your Contact Center for Gen Z agents today - https://t.co/C552zV44S1

[CommunityWFM @WFMSG]

Link to adherence article - https://t.co/iZ7DWdqF2s

Our latest article discusses the importance of schedule adherence for agents in the contact center and why mastering adherence through modern technology can make a positive impact

[CommunityWFM @WFMSG]

🤝 Heading to Vegas for CCW? We'll see you there! 🎉

CommunityWFM is a sponsor of the Summer 2025 Customer Contact Week event in Las Vegas. Last year had over 5,000 attendees! We will have a presence there so reach out if you'd like to schedule a meeting.

[CommunityWFM @WFMSG]

💡 AI and modern technology are set to have a significant influence on the contact center workforce management industry. Want to learn more about the innovative topics listed below? Click here: https://t.co/r0SfqyOBev

[CommunityWFM @WFMSG]

📓 Read the post here - https://t.co/giRzRsINQy

Our content and tech teams collaborated on a forward thinking post for our industry to highlight some of the real and important ways AI and modern technology will impact critical areas of workforce management.

Check it out! 👆

[CommunityWFM @WFMSG]

🎉 Welcome to the team! 🎉

We're thrilled to announce Chelsea Bush as the latest addition to the CommunityWFM sales group as the Central Channel Manager.

We look forward to accomplishing great things together! 🙌

[CommunityWFM @WFMSG]

We're looking forward to some great conversations and ☀️ sunny 🌤️ Florida weather next week!

Stop by our booth if you're in Orlando at #Reimagine2025 by @koredotai. We'd love to chat about your needs and how our modern workforce management software solution can help solve them.

[CommunityWFM @WFMSG]

Our team took the time to gather together a list of the top 20 workforce management software features for contact centers. From adherence to intraday to time off and everything in between, this list covers it all in a quick and easy to read style.

LINK: https://t.co/WV8YH7RQKS

[CommunityWFM @WFMSG]

📅 We're excited for another year at the SWPP Annual Conference in only a couple weeks! 📅

We've got our team of WFM experts all signed up and ready to go. With over 💯 years of experience in WFM and contact center roles between them you know they will be ready to talk shop.