WHMCS Cares

Official Support & Customer Service Page for @WHMCS. The World's Leading Web Hosting Automation Platform.

[WHMCS Cares @WHMCSCares]

@RussMichaels @whmcs @whmcsmatt Thank you for reaching out. In order to best assist you, please visit https://t.co/f66veIc1Yv to generate a support ticket and ensure a proper resolution to your issue.

[WHMCS Cares @WHMCSCares]

@j_abbott112 Hey @j_abbott112 not exactly sure what you mean? Are you referring to the need to re-confirm your password every 15 minutes to access and manage sensitive administration settings?

[WHMCS Cares @WHMCSCares]

@HosterFi Hi there! That doesn't sound good. Can you share your feedback with us? Feedback can be shared at https://t.co/uoNzcgTG5q or ideas/suggestions can be submitted @ https://t.co/ssZCP1tB0C

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@Zulfi799 That's not something that we've seen. Remember that our prices only increased for businesses with large user counts. For small businesses with a lower volume of clients, there were no increases.

[WHMCS Cares @WHMCSCares]

@Zulfi799 The WHMCS product provides ongoing value to businesses, not only through its use, but through the constant updates and improvements we make to the product. A subscription based licensing model is the only model that is sustainable for this type of continued development.

[WHMCS Cares @WHMCSCares]

@callahan_co This kind of error would suggest an issue with the System URL configuration or htaccess rewrite rules. What url do you see in the browser address bar before and after you receive the 404 error?

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@MichaelDenney Yes this was our mistake. As a reseller, you received the email once for every active license key you have instead of just the once as was intended. Sorry for any inconvenience it caused.

[WHMCS Cares @WHMCSCares]

@itspriddle Sorry about that! As a reseller, you received the email once for every active license key you have... we'll try to avoid this in future! 😊

[WHMCS Cares @WHMCSCares]

@hwsteenbergen Wordpress is an open source platform. You don't have to pay anything for Wordpress.

[WHMCS Cares @WHMCSCares]

@hagancare We're not aware of any issues at the current time. If the issue persists, please get in touch with our support team @ https://t.co/4cI1AzK1ec

[WHMCS Cares @WHMCSCares]

@Wild1145 @GiansCode @ContaboCom This is not the default behaviour of a WHMCS installation. It is possible it has been customised by the business in question.

[WHMCS Cares @WHMCSCares]

@PlanetNodeNL Sorry for the inconvenience. The sysadmin team has informed me that this issue should now be resolved. Pls let us know if you have any further issues.

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@cenourinha Sorry, we'll need to look into why you received that. However after yesterday's announcement, renewals of support and updates are no longer possible.

[WHMCS Cares @WHMCSCares]

@shabs_ZA If you look at our pricing in terms of the price you pay per client for each of the tiers, the maximum price you pay is cents per month per user eg. $18.95 / 250 = $0.0758

[WHMCS Cares @WHMCSCares]

@burtyb Addons can be transferred between licenses within the same customer account at any time so you will be able to keep these for any new license.

[WHMCS Cares @WHMCSCares]

@CitadelServers We've always made price increases very infrequently and reluctantly. The pricing changes announced today are to bring the pricing for our Owned license holders in line with our leased license customers, after all they do receive the same software and service.

[WHMCS Cares @WHMCSCares]

@AlasdairIS @alexandergarzon The price you're quoting is only for the largest of businesses with over 100,000 customers. Our pricing structure is tiered, so 99% of users of our software will pay far less than that.

[WHMCS Cares @WHMCSCares]

@markltaylor We've always made price increases very infrequently and reluctantly. The changes announced today are to bring the pricing for our Owned license holders in line with our Leased license customers so everybody pays the same for the same software and service.