@suprnorml Hey there. We understand your dissapointment on not being to get a Wise card in India. We're working on expanding it to as many places as possible, but we aren't able to reach them all right now. We have a more specific list on card availability here: https://t.co/4Kxkwck3Qm, ...
@jedifractal We don't just casually close accounts. We can deactivate accounts when our terms of service/use, or a financial law are breached — which we take very seriously. More info here: https://t.co/nysm29iZsU
DM us if you have any questions.
@aidanpmuller Hey, Aidan! We don't send out DMs for security reasons, but if you can't DM us, you can still reach out to us via https://t.co/wkXnJDiQzr:
• Click on Trouble logging in?
• Select any issue
• Click I still need help
• Choose Phone/Email
We can discuss this topic there 🙂️
@a89141 We hear your frustrations. Our employees, and our customers are of varied cultures and backgrounds. We are proud of that, and it is always what we wish to honour. Please know that we are here for you whenever you're ready — you can always reach out to us here: ...
"0% fees" doesn't mean free 🚨
It means the fee is hidden in the exchange rate or somewhere else.
The reality is that Australian banks are charging markups of up to 3.92% while advertising $0 transfer fees 🕵️ That hidden gap cost Australians $6 billion in 2025 alone. And regulators? Still treating disclosure as optional.
We won't stand for it! We need mandatory disclosure of all fees including FX markups against a uniform, independent benchmark rate, so Australians can get a financial system more built on honesty.
https://t.co/dUvt1pASno
@TTestingis8468@FerrerBreda Thanks for your interest, Ana. At the moment, we're not available in Venezuela: https://t.co/AuAqojEj7K. We don't have a timeframe for this yet but rest assured, we'll be sure to update if there's any news.
@fazalexplains Hey Fazal, it sounds like you've a couple of issues for us to look into. Please share your membership number or registered email address so that we can look through your account and advise you more accurately from there. Thanks a lot.
@a89141 We understand how important this is, and we want to help sort things out. We want all our customers to be heard and supported. In order for us to do so, please get in touch with us here: https://t.co/wkXnJDiQzr. Thanks for your understanding.
@CBTwizard Hi Shelton, as a regulated financial institution, we don't deactivate accounts without valid reason, often due to breaches of our Terms of Use: https://t.co/nyGcGT8RaV. If you haven't, you can appeal here: https://t.co/3An9RkCn6Z. Please DM us so we can help look into this.
@kaimakesstuff Hey Kai, we hear you — account closures is never without a reason and as regulated financial institution, we're here to protect our customer's money. Hence, scamming isn't a business we're in. We've replied to your DM, please have a look. Thank you.
@AidyLDN Hey Aidy, we understand that a Wise card was found — we can't send you a DM, we'll need you to DM instead, once you do, we'll guide you through on the next steps on what to do. Thanks.
@Big_Machinery01 Hey there. We got back to your other comment and DM with some additional info. Take a look when you can and get back to us and we'll be happy to go over more info.
@Big_Machinery01 Hey there. We aren't a live chat here on Twitter/X but we aim to get back to everyone as soon as possible. We responded to your DM with more info on this, please take a look when you can.
@ian_kwach@PayPal To clarify, we're a fully regulated global financial institution, which means we operate under strict compliance laws that are far from the accusation above. If you need help or have questions, please send us a DM.
@DarkoMan87 We completely understand your frustration — accounts are often closed due to breaches of our Terms of Use: https://t.co/nysm29iZsU. However, if you believe this is a mistake, please appeal here: https://t.co/3An9RkCn6Z
DM us if you're having any troubles with that.
@bini_hyo We're here to help — what do you want to talk about? 🤔️
If you're experiencing issues, please send us a DM. The character limits in public posts makes it difficult to share detailed information. We appreciate your understanding.
@depin_dee@depin_dee Also, when you're not fully verified, we might run security checks (often after the first transfer) to collect necessary info. This helps us keep everyone's money safe. More info here: https://t.co/40nOPPvF2r
We appreciate your understanding! (2/2)